- Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment as listed in the technical qualifications section.
- Troubleshoot technical issues and resolve problems quickly as they arise.
- Complies with all Company security and safety measures.
- Ensures equipment is secure from theft and/or damage when in use.
- Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
- Maintains a positive relationship with all clients through effective communication.
- Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
- Monitors events and checks in on customers throughout the day.
- Understands and fosters the hotel/client relationship.
- Assists in training technicians on all floor activities and on hotel and Encore service expectations.
- Serves as a mentor for new hires.
- Models and reinforces a positive working environment centered around company values.
- Organizes the daily floor activities to ensure the timely set up, refresh and removal of equipment.
- Performs daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
- Ensures the equipment sheets are updated and properly completed.
- Works with team to establish coordinated communications for the management of events.
- Attends venue meetings as needed (example = banquet event orders or pre-event conferences)
- Performs preventative maintenance on equipment to keep it presentable and in good working condition.
- Leads the team in proper security, storage, transportation, and maintenance of equipment.
- Participates in physical inventory count processes as requested.
- Bachelor's degree is preferred.
- Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix
- Achieve three, Technical Level 2 Certifications (2 must be A,V,L or P and 1 from the remaining 6). See Skill Set Addendum (@Encore/HR/Global Learning).
- 3-5 years of customer service or hospitality experience is preferred.
- 3-5 year of audio visual experience is required.
- Knowledge of technical theory.
- Advanced problem solving skills.
- Experience leading workflow and team members.
- A valid driver's license is required for team members in positions that may operate Company vehicles.
- Additional DOT requirement may need to be met if applicable.
- Ownership
- Hospitality
- Professionalism
- Responsiveness
- Safety Conscious
- Directs Work
- Decision Quality
- Manages Conflict
- Develops Talent
- Courage
-
Event Technical Supervisor
1 week ago
Encore Global Huntington Beach, United States**The approximate hourly range is based on skills & experience $ per hour.**: · **Position Overview**: · The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team ...
-
Technical Crew Supervisor
1 day ago
Conservation Corps of Long Beach. Long Beach, United States**Position Description**: · **Position Title**: Technical Construction Supervisor · **Department/Site**: Conservation/Signal Hill · **Reports To**: Director of Construction Training · **FLSA Status: Full-Time/non-exempt** · **Organization Summary** · The Conservation Corps of Lon ...
-
Event Technical Supervisor
6 days ago
Encore - PSAV Presentation Services Huntington Beach, United StatesThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may Technical, Supervisor, Operat ...
-
Event Technical Supervisor
6 days ago
Encore Huntington Beach, United States**The approximate hourly range is based on skills & experience $ per hour.** · **Position Overview** · The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ...
-
Floor Covering Technical Supervisor
4 days ago
Los Angeles Unified School District Los Angeles, United StatesWe are LAUSD. We are at the forefront of innovation in public education, · focused on a clear and inspiring vision of the future for all of our students · as they venture forward on their journey as lifelong learners. Here, you · will have the opportunity to exercise your potenti ...
-
Technical Supervisor, Audio Visual
1 week ago
UCLA Los Angeles, United StatesReporting to the Museum & Theater Technical Director, the Technical Supervisor, Video is responsible for the technical preparation, production, and documentation of all AV Services and Live Events including lectures, performances, and screenings. Collaborating and communicating w ...
-
Technical Supervisor
1 week ago
Prosum Long Beach, United StatesAs the Technical Supervisor for our IT Infrastructure team, you will play a crucial role in providing administrative support for the daily operations of the team. You will be responsible for interacting with vendors, managing renewals, addressing ser IT, Technical, Infrastructure ...
-
Technical Supervisor
4 days ago
Goettl Air Conditioning & Plumbing Lake Forest, United StatesGoettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. As Sadie ...
-
Supervisor Technical
4 days ago
NBCUniversal Los Angeles, United StatesJob Description · Job DescriptionCompany Description · We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news ...
-
Sales Specialist
19 hours ago
Aosom LLC Huntington Beach, United StatesAosom is a leader in outdoor equipment, home goods, pet supplies and more. We are a successful eCommerce company that has planned growth throughout United States over the next 5 years. Our business is projected to grow 35% year over year. Currently, our growth is outpacing our pr ...
-
Maintenance Technician
1 week ago
Advanced Management Company Huntington Beach, United States**About the Organization**: · Advanced Management Company (AMC) is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern Califo ...
-
Executive Housekeeper
1 week ago
Paséa Hotel & Spa Huntington Beach, United States**Salary Range: $85,000 - $95,000 plus annual incentive** · **Position Summary**: · Manages all Housekeeping and Laundry operations to ensure cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and meeting/conference/banquet facili ...
-
Manufacturing Supervisor
1 week ago
TTM Technologies Huntington, United StatesTTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer · About TTM · TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency ("RF") components and R ...
-
CNC Machine Operator
3 days ago
Precision Ferrites & Ceramics Huntington Beach, United States**CNC MACHINE OPERATOR** · We are seeking a talented and experienced CNC Machine Operator to join our team. You will be responsible for ensuring our company produces quality parts specific to engineering drawings and client standards. · PFC's CNC (Computer Numerical Control) mach ...
-
Compound Technician I
1 week ago
Newlight Technologies Inc Huntington Beach, United StatesThe compound Technician is responsible for preparing batches for material production. This consists of accurate weighing, checking, and mixing of specific chemical compounds for product formulations, as well as operating and monitoring state-of-the-art equipment in accordance wit ...
-
Public Safety
2 days ago
Coast Community College District Huntington Beach, United States**Definition**: · **_This is a CalPERS designated position. Applicants must be eligible to be a full time CalPERS employee._** · **About Golden West College** · - Located in beautiful Huntington Beach, California, Golden West College is a two-year college, serving over 10,500 stu ...
-
Buyer/planner
1 week ago
California Faucets Inc. Huntington Beach, United StatesAre you an experienced **Buyer/Planner** **with international/tariff experience ordering component parts with long lead times? If so, California Faucets wants to talk to you about a role based on-site in our Huntington Beach, CA facility. The hours for this position will be Monda ...
-
Technical Crew Supervisor
5 days ago
Conservation Corps of Long Beach. Long Beach, United StatesJob Description · Job DescriptionPosition DescriptionPosition Title: Technical Construction Supervisor · Department/Site: Conservation/Signal Hill · Reports To: Director of Construction Training · FLSA Status: Full-Time/non-exempt · Organization Summary · The Conservation Corps ...
-
Programmer/analyst
1 week ago
Orange County Water District Fountain Valley, United States**Description**: · - Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are _**_not_**_ intended to reflect all duties performed within the job._ · The Programmer/Analyst is the first level in ...
-
After Sales Repair Coordinator
1 week ago
Dainese USA, Inc. Costa Mesa, United States_Dainese_ is an Italian action sports brand that specializes in the research and development of protective gear and apparel for the motorcycle, mountain bike, and the winter sports communities. Dainese also owns the AGV brand, which is a worldwide leader in the manufacturer of mo ...
Event Technical Supervisor - Huntington Beach, United States - Encore
Description
The approximate hourly range is based on skills & experience $ per hour.Position Overview
The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite operations and for career development. This position reports to the DET, DOO, or Operations Manager.
Key Job Responsibilities
Equipment Operation
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.