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Hermosa Beach

    Senior Office Assistant - Hermosa Beach, United States - City of Hermosa Beach Isai

    City of Hermosa Beach Isai
    City of Hermosa Beach Isai Hermosa Beach, United States

    6 days ago

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    Description

    DEFINITION

    Under general supervision, to assist with office operations and to type and do clerical work according to specific routines and within well defined policies and procedures, and to do related work as required. The Senior Office Assistant is the advanced journey/senior level class in office support series. Distinguished from the Office Assistant in that the Sr. Office Assistant performs more complex and specialized duties. Sr. Office Assistants independently compose correspondence and memos in response to complaints, informational matters, inquired, etc.; have authorization to sign said material without review. Sr. Office Assistants work with the public in receiving complaints and inquiries, on the telephone and/or at the counter and attempt to resolve problems, and provide information independently except in extraordinary circumstances. Must have the ability to obtain necessary information and get back to the party with appropriate satisfaction. Must be proficient in the department's word processing and must type fifty (50) W.P.M.

    EXAMPLES OF DUTIES

    Types reports, letters, checks, requisitions, demands, warrants;

    Answers telephone;

    Gives out routine information on the telephone or at the public counter;

    Prepares and files correspondence, spreadsheets and reports;

    Post information to records;

    Receives and accounts for cash received; issues receipts;

    Prepares and checks payroll sheets;

    Makes arithmetical calculations;

    Posts and checks accounts and issues permits;

    Checks records, correspondence and reports for routine accuracy and completeness;

    Operates office machines;

    Assists with community events;

    Processes applications, permits, licenses, work orders and other documents within established procedures;

    Makes routine decisions in accordance with established policies and procedures;

    Completes assignments accurately and within specified time frames;

    May be required to handle or assist with confidential or sensitive materials and information;

    Provides support to the Administrative Assistant in all aspects of office operations;

    Assists with the preparation of disseminating accurate and timely information to the public,

    Scheduling content to City social media accounts, updating the City's website, scheduling emails, and posting Council or commission meeting agendas and minutes.

    Assists with programming content on City cable TV

    QUALIFICATIONS GUIDELINES

    Knowledge, Skills & Abilities:

    Knowledge

    Modern office practices, procedures and equipment, computer information systems and software including Word, Excel and Outlook software programs;

    Business math, proper grammar, composition, and spelling;

    Strong organizational skills;

    Ability to:

    Demonstrate clerical aptitude;

    Arithmetical computations and compare names and numbers rapidly and accurately; a

    Use, and knowledge of, alphabetical and numerical filing methods;

    Maintain filing systems and records using coding systems and to retrieve and compile data;

    Follow written and verbal instructions;

    Provide excellent professional customer service;

    Establish and maintain effective working relationships with others;

    Make website updates and schedule content to City social media accounts, as needed;

    Schedule emails using email marketing software with training, as need.

    Education and Experience: Equivalent to graduation from high school supplemented by courses in office practices. Some clerical work experience is required. Must be able to type 50 words per minute.

    Licenses/Certificates: Possession of a valid Class C California Driver's License with a safe driving record is required and must be maintained as valid during the course of employment.

    SUPPLEMENTAL INFORMATION

    The City of Hermosa Beach places a high priority on the health and safety of our City's workforce and our community. Consistent with that commitment, in light of the substantial and growing body of evidence that vaccinations remain the most effective protection against the spread the COVID-19, we require that all City staff members, Commissioners/Board Members, contractors, and volunteers of our City be fully vaccinated. All City staff members must be fully vaccinated by November 12, 2021, as a condition of employment. Exceptions are available only for those who need an accommodation under a medical/disability or religious exemption.

    The City of Hermosa Beach is committed to building a diverse, equitable and inclusive work environment. We provide an environment of mutual respect where equal employment opportunities are available to all City staff members and applicants without regard to status as protected by applicable federal, state, or local law.

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