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Honolulu

    patient community navigator - Honolulu, HI , USA, United States - Queen's Health System

    Queen's Health System
    Queen's Health System Honolulu, HI , USA, United States

    1 week ago

    Default job background
    Full time
    Description

    RESPONSIBILITIES
    I


    JOB SUMMARY/
    RESPONSIBILITIES:

    • Supports community health by establishing and maintaining trusting relationships with patients, families, and providers to promote health, recovery, resiliency, and wellness.
    • Performs activities offsite, in the community, and makes patient home visits as required.
    • Performs duties and responsibilities in accordance with policies and procedures and consistent with the goals and objective of the department and The Queen's Medical Center (QMC).
    II


    TYPICAL PHYSICAL DEMANDS:

    • Essential: stooping/bending, finger dexterity, seeing, hearing, speaking; lifting usual weight of 10 pounds up to 25 pounds.
    • Frequent: standing, walking, reaching at and below shoulder level.
    • Occasional: sitting, kneeling, climbing stairs, walking on uneven ground, squatting, pushing/pulling usual weight of 10 pounds up to 25 pounds; carrying usual weight of 5 pounds; reaching above shoulder level.
    • Operates computer, calculator, copier, facsimile, and telephone.

    III

    TYPICAL WORKING CONDITIONS:

    • Not substantially subjected to adverse environmental conditions.
    • Must be willing to work both at the QMC and in the community. Work involves extensive offsite activities, including home and communitybased visits to patients.
    • Must have reliable transportation in order to make visits to sites where patients reside.
    • May be exposed to negative responses from patient or family.
    IV


    MINIMUM QUALIFICATIONS:
    A


    EDUCATION/CERTIFICATION AND LICENSURE:

    • High School diploma or equivalent.
    • Valid U.S. driver's license required in accordance with Hawaii state law rules and regulations.
    • Driver's abstract or evidence of good driving record.
    • Meet and comply with qualifications set forth in QMC Fleet Safety Policy.
    • Medical Assistant, Community Health Worker or Patient Navigation certification preferred.
    • Current certification in BLS/HCP required.
    B


    EXPERIENCE:

    • Two (2) years of relevant healthcare/social services experience; or one (1) year of healthcare/social services experience with a Community Health Worker certificate.
    • Previous experience working with individuals with behavioral health and/or substance use issues preferred.
    • Prior experience working with the underserved preferred.
    Equal Opportunity Employer/Disability/Vet
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