Jobs
>
customer service representative
>
Reno

    Customer Service Representative - Reno, United States - 1A Auto

    1A Auto
    1A Auto Reno, United States

    3 weeks ago

    Default job background
    Description

    About 1A Auto

    1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermarket auto parts retailer headquartered northwest of Boston. We are a leader in our market and are positioned for further growth. We offer a great can-do culture, a casual work environment, and the opportunity to apply your skills in a rewarding situation.

    We are passionate about empowering people to do their own auto repairs. Our companys mission is to make your car projects go smoothly and to become your trusted source for auto parts. We treat our customers like family. And our niche is to provide great value, exceptional customer service and education to make customers confident in their decision to do their own repairs.

    Overview

    Customer Service Representatives have direct interaction with customers and are responsible for recommending products, resolving inquiries and processing of orders while maintaining a high standard of service and professionalism. Candidates for this position should enjoy repetitive duties with high volume of customer inquiries and exhibit patience and attention to detail as they focus on completing tasks quickly and accurately. This position requires working collaboratively with others in your group and in other departments.

    Must be able to work one of the following shifts:

    • 8:30am 5:00pm PST 4 weekdays, 5:00am 1:30pm PST Saturday
    • 8:30am 5:00pm PST Monday - Friday

    General Responsibilities

    • Responding to customer calls in a high call volume environment
    • Working with customers to resolve Issues
    • Website order processing
    • Screening for fraud
    • Handling returns
    • Ensuring accuracy in the processing of customer orders
    • Communicating and providing input on customer issues to the Quality department
    • Document customer issues in an internal system to ensure accurate tracking of improvement efforts
    • Accountable for performing to department performance metrics

    Requirements:

    • Familiarity with Web Order Fraud Screening
    • Experienced with Order Management
    • Detail oriented
    • Self-directed and self-motivated
    • Able to work in a quick paced environment
    • Strong verbal and written communication skills. Ability to respond to common inquiries or complaints from customers. Additionally, have the ability to communicate clearly and concisely with all levels of 1A Auto staff.
    • Must have problem solving abilities
    • Excellent computer skills (i.e. MS Office, and Web including eBay shopping).
    • Knowledge of automotive parts and repair processes a plus
    • Team Player

    Education and/or Experience:

    High school diploma or general education degree (GED) and two to three years related customer service experience in a high-volume environment /or equivalent combination of education and experience.

    Please note: This job description is not all inclusive, but rather is intended to capture the majority of the job functions.

  • 1A Auto

    Customer Service Representative

    3 weeks ago

    1A Auto Reno, United States

    About 1A Auto · 1A Auto is a high growth e-commerce company and we pride ourselves on employing the best talent. Each team member brings a unique skill set to the table and collectively have a track record of accomplishing the most challenging of goals. We are an online aftermark ...

  • Greater Nevada Credit Union

    Member Service Representative

    1 week ago

    Greater Nevada Credit Union Reno, United States

    At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other. · With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerme ...

  • Kelby Schoorl - State Farm Agent

    Customer Service Representative

    2 weeks ago

    Kelby Schoorl - State Farm Agent Reno, United States Full time

    Position Overview · State Farm Insurance Agent located in RENO, NV is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Kelby Schoorl - State Farm Agent, you will build and develop customer relationships within the community to ...

  • VCA Animal Hospitals, Inc.

    Client Service Representative

    2 weeks ago

    VCA Animal Hospitals, Inc. Reno, United States

    Client Service Representative. VCA Lakeside Animal Hospital is seeking an experienced Client Service Representative to join our team on a part-time status. We need you to support our front desk staff in the afternoons from approximately 3 pm to closi Client Service, Representativ ...

  • United Airlines

    Customer Service Representative

    3 days ago

    United Airlines Reno, United States Part time

    . There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people fr Customer Service Representative, Custo ...

  • City of Reno, NV

    Citizen Service Representative

    4 weeks ago

    City of Reno, NV Reno, United States

    Citizen Service Representative · Print Subscribe · Class Title · Citizen Service Representative · Class Code · 1585 · Salary · $47, $64,084.80 Annually · + Definition · + Benefits · Classification Description Summary · Under general supervision from the Director of Communica ...

  • Dorman Products

    Customer Service Representative

    1 day ago

    Dorman Products Reno, United States

    **Customer Service Representative** · **Location:** Reno, NV, US As a Customer Service Representative for Dorman Products at our Powertrain Industries location, you will be responsible for the complete handling of customer orders and answering technical questions. · **PRIMARY D ...

  • United Airlines

    Customer Service Representative

    2 weeks ago

    United Airlines Reno, United States Part time

    Customer Service Representative - Part Time Operations T08:01:53+00:00 RNO > > Customer Service Representative - Part Time **Share This Job** · AddThis Sharing Buttons **Customer Service Representative Part Time** · **Req #:** RNO · **Location:** Reno, NV, US · **Job Category ...

  • BluePearl

    Client Service Representative

    1 day ago

    BluePearl Reno, United States

    **Client Service Representative** · Reno Nevada **Description** · **BluePearl Specialty + Emergency Pet Hospital is hiring an experienced veterinary professional as a Client Service Representative in Reno, NV** · To join our front desk team, you should be warm and friendly, pr ...

  • Nelson Pinto - State Farm Agent

    Customer Service Representative

    1 week ago

    Nelson Pinto - State Farm Agent Reno, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · The Nelson Pinto Agency at State Farm Insurance is seeking an organized and efficient specialist to fulfill administrative duties and support insurance agents in gaining and keeping customers. As a Customer Service Rep. with ou ...

  • Enterprise Truck Rental

    Customer Service Representative

    4 days ago

    Enterprise Truck Rental Reno, United States

    **Customer Service Representative - Reno Tahoe Airport** · **Job ID** Reno, NV **Overview** · Enterprise at the Reno Tahoe Airport has an exciting opportunity for a Part Time Customer Service Representative located at **2001 E Plumb Road, Reno, NV 89502** and **pays up to $21 / ...

  • Bunzl Distribution USA

    Customer Service Representative

    1 day ago

    Bunzl Distribution USA Reno, United States

    ** Customer Service Representative (FoodHandler)** · **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA Showing 1 location **Job Details** · **Description** · The Customer Service Representative will answer inquiries on customer accounts, invest ...

  • French Agency

    Customer Service Representative

    1 day ago

    French Agency Reno, United States

    POSITION: Customer Service Representative · DEPARTMENT: Sales & Customer Service Department · REPORTS TO: Customer Service Manager · SCHEDULE: Monday - Friday 8AM to 5 PM · PAYING: $16/hour · MISSION: · •Serves customers, Sales Department, and Representatives by providing p ...

  • Summit Fire & Security

    Customer Service Representative

    2 weeks ago

    Summit Fire & Security Reno, United States

    Job Description · Job DescriptionAre you interested in working for the nation's leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry e ...

  • Clerical Administrative Support

    Customer Service Representative 1

    2 weeks ago

    Clerical Administrative Support Reno, United States Full time

    Position Purpose · This position represents the front door of the organization for patients seeking guidance to help them along their patient financial journey. This position will act as a liaison, primarily a patient advocate, between Renown, patient payer sources, self-pay dis ...

  • Planet Fitness - Garlan

    Member Services Representative

    3 weeks ago

    Planet Fitness - Garlan Reno, United States

    Job Description · Job DescriptionJob Summary · The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. · Essential Duties and Resp ...

  • Enterprise Mobility Inc

    Customer Service Representative

    4 days ago

    Enterprise Mobility Inc Reno, United States

    Overview · Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing c ...

  • Eric McNey - State Farm Agent

    Customer Service Representative

    3 weeks ago

    Eric McNey - State Farm Agent Reno, United States

    Job Description · Job DescriptionROLE DESCRIPTION: · As a Customer Service Representative - State Farm Agent Team Member with Eric McNey - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Yo ...

  • Collabera

    Customer Service Representative

    3 weeks ago

    Collabera Reno, United States

    Job Description · Job DescriptionOpening for Students or Recent graduates with Banking ClientPosition Details:Position: Campus Event Specialist · Client: Banking · Industry: Banking · Job duration: 3-4 months · Locations: University of Nevada (Onsite) · Shifts: Part Time hours - ...

  • Best Buy

    Customer Service Representative

    4 days ago

    Best Buy Reno, United States

    Job Description · As a Customer Advisor (Customer Service Representative) you bring our mission to life by making meaningful connections with our senior aged customers and their care takers. You will assist with a wide variety of call types including billing, account support, co ...