Account Manager - Hickory, United States - US Conec Ltd

US Conec Ltd Hickory, United States

3 weeks ago

Description

Job Type

Full-time

Description

SUMMARY OF POSITION:

Plans, implements, and manages assigned customer accounts to ensure effective execution in alignment with company annual sales goals and objectives. Responsible for establishing, developing, and maintaining a successful and mutually beneficial relationship with assigned customers. Gathers market knowledge through customer interaction to propose and implement account strategies including product development and product extension. Works with product managers to establish and manage consistent account pricing. Works with CRM tools for account planning, opportunity tracking, financial tracking, forecasting, and overall account coordination.

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties as assigned):

Achieves budgeted sales levels for all products
Manages all selling expenses within established limits or budget
Assumes responsibility for assigned Core, Key, and Growth Accounts
Establishes relationships with key stakeholders within those companies and maintains sustainable relationships with appropriate decision makers
Aligns US Conec business planning with the strategic goals of the customer and coordinates USC efforts internally with Customer Service, Product Management, Engineering and Manufacturing
Assists Strategic Account Managers with objectives and programs
Assists Inside Sales Representatives and Customer Service to achieve stated objectives by coaching and supervising
Maintains a high knowledge level of the following areas & applications: multi-fiber connectors, single fiber connectors, optical cable termination methods, optical interconnect hardware, Optical Networking (i.e. LAN/SAN data center architectures, structured cabling standards, optical connector cleaning methods).
Generates preference for US Conec products over competitors and establishes US Conec as a relevant source of technical knowledge for existing customers using professional selling skills and techniques
Participates in special sales programs and promotions to improve US Conec market share at assigned accounts
Assists with development, planning and implementation of US Conec marketing plan including press releases, promotional literature, and trade shows.
Recognizes new product opportunities and reports information about applications, target specs, potential volumes, ASP's, and timing requirements to product management
Analyzes the customer's market, business targets and strategy, issues, needs, processes, value chain and key business drivers and effectively transfers this knowledge to US Conec
Provides monthly report to Regional Sales Manager
Coordinates the analysis and resolution of product-related field performance issues

Requirements

EDUCATION AND SKILL REQUIREMENTS:

Bachelor's degree or equivalent experience; Technical or engineering a plus
Minimum 3 years commercial experience in the fiber optic industry
Knowledge of fiber optic cable, connectors, and hardware
Advanced PC skills with and standard MS Office software: Excel, Word, and PowerPoint
Excellent interpersonal skills, as well, as verbal and written communications skills
Strong presentation skills
Travel required

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