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    Client Support Specialist - Dallas, United States - SEKO

    SEKO
    SEKO Dallas, United States

    3 weeks ago

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    Description

    ** Client Support Specialist**

    **Job Category****:** Sales **Requisition Number****:** CLIEN01043 Showing 1 location **Job Details**

    **Description**

    We are looking for:

    Someone that thrives in a competitive setting, and is goal oriented and driven

    Enthusiastic, persistent, and confident in your approach

    Organized, and can manage your time effectively and proactively communicate

    Ability to provide exceptional customer service with a sense of urgency

    Flexible in your approach, willing to identify the best solution for all

    Must be able to respond to high call and e-mail volume and prioritize rapidly

    Able to work independently as well as on a team

    Motivated by incentive opportunities

    Key Essential Functions:

    -Identify, prospect, and qualify new clients, through various marketing channels and cold calling activities

    -Build and develop existing client relationships in order to grow their share of wallet

    -Understand clients business requirements in order to prepare and provide best quote/pricing

    -Actively engages clients to understand why we won or lost the quote and is able to make adjustments to

    future quotes based on lessons learned

    -In regards to pricing, ability to engage, establish, grow relationships with carriers and internal SEKO teams

    when preparing a quote or tariff on international, domestic, contract logistics, other services

    -Conduct MySEKO Harmony (Client Portal) demonstrations to clients

    -Able to effectively onboard small to mid-size clients through client set up activities

    -Manage Leads, Accounts, Opportunities and Sales activities via

    -Maintain integrity of information by ensuring all data is entered accurately and timely in SEKOs systems

    -Meet and exceed sales objectives/KPIs to ensure sales quota is achieved.

    Requirements Education and Experience:

    1-3 years transportation/logistics experience, preferred

    Pricing experience, preferred

    Proficiency with

    Pricing experience, preferred

    Proficiency with CargoWise, preferred

    Must be proficient in Microsoft Office Suite and have ability to learn other computer systems/applications

    SEKO Logistics does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

    **Qualifications**

    **Skills**

    **Behaviors**

    **:**

    **Motivations**

    **:**

    **Education**

    **Experience**

    **Licenses & Certifications**

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