- Receives visitors and employees to InnovAge with a courteous attitude and disposition and assists individuals who need assistance with services and/or directions to offices.
- Ensures facility security by maintaining sign in sheets and issuing visitor badges, notifies staff member of visitor's arrival in a timely fashion.
- Answers all incoming calls and routes to appropriate departments, takes messages and responds as needed
- Maintains an orderly reception area in order to provide and maintain InnovAge image
- Pages staff via paging system when appropriate and according to established procedure
- Responds to emergency calls according to established procedures in a courteous and helpful manner.
- Handles and processes incoming and outgoing packages and/or letters from FedEx, USPS, UPS and other postal delivery and messenger companies.
- Prepares and processes interoffice and regular outgoing/incoming mail. Distributes mail in a timely manner with regard to confidentiality and sensitive issues.
- Provides basic and general maintenance of all office equipment which includes pagers, copiers, faxes and printers, notifies appropriate parties when equipment is out of order
- Maintains appropriate logs and records of office equipment and or supplies and assists with care and maintenance
- Provides administrative support and performs general office duties as assigned.
- Additional work functions and duties may be assigned
- High School diploma or GED
- Experience answering inbound phone calls and knowledge of multiline phone systems
- Experience with standard office procedures including filing, record keeping and the use of standard office equipment such as personal computers, copiers and fax machines
- Medical Terminology
- Bilingual - Spanish
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Receptionist - San Bernardino, United States - InnovAge
Description
ResponsibilitiesThe Receptionist receives and properly directs all clients, vendors or other visitors to the InnovAge facility. Provides clerical, office and administrative duties in overall support to the InnovAge facility and function. Physical attendance at an InnovAge facility is essential to performing the job duties.
Reception/Customer Service - 60%
The mission of InnovAge is to allow seniors to live life on their terms - by aging in place, in their own homes and communities, for as long as safely possible. InnovAge's Program of All-inclusive Care for the Elderly (PACE) is an alternative to nursing facilities. Our enrolled participants receive customized healthcare and social support at a nearby PACE center supported by a team of medical experts dedicated to providing personalized healthcare and support to help them age at home. Our greatest assets are our team members who make a difference in the lives of those we serve every day. Elevate your future with co-workers passionate about a patient-centered care model supported by comprehensive services to improve the quality of care while reducing over-utilization of high-cost care settings.
As an equal opportunity/affirmative action employer InnovAge is committed to and values an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender, gender identity/expression, national origin, disability or protected veteran status, pregnancy or any other status prohibited by applicable law.
Salary ranges are dependent on a variety of factors, including qualifications, experience, and geographic location and does not include potential bonus or benefits. Comprehensive benefits include m/d/v, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.
Posted Salary Range
USD $ USD $20.00 /Hr.
