Receptionist/cashier - San Bernardino, United States - Imperial Imports, Inc dba
Description
In this position you would be responsible for the maintaining awareness of the show floor at all times, professionally greets customers upon arrival to the dealership, answers their questions, and directs them to the appropriate staff member.
The receptionist also answers all incoming calls, takes messages and transfers callers to the appropriate person or department.This position also provides general administrative support to the New and Used Car Managers, office staff and dealership owners as directed.
The receptionist is also required to learn all functions of cashiering for the Service Dept. You would report directly to the Business Office Manager.When you join our team, you'll have access to a total compensation package, which includes great career growth, a friendly work environment, and outstanding more:
- Competitive Wages-
- Paid Time Off for Volunteer Time-
- Paid Vacation, Sick and Holidays-
- Paid Basic Life Insurance-
- 401K-
- Health, Dental, Vision Insurance-
- Other Supplemental Insurance options such as:
- Additional access to Term Life Insurance Policy-
- Short Term and Long-Term Disability-
- Health care, dependent care, and family reimbursement accounts-
- Pet InsuranceEssential Duties, but not limited to:
- Greets showroom customers and determines the nature of their visit.-
- Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.-
- Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.-
- Communicates with callers and visitors in a professional, friendly and efficient manner.-
- Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet or other method established by the dealership.-
- Enters data into prospect tracking system and runs prospect reports for managers weekly.-
- Communicates messages to the appropriate parties in a timely manner.-
- Types memos, correspondence, reports and other documents.-
- Assists service customers during the morning and evening service rush whenever possible.-
- Assists with clerical duties as requested.-
- Maintains a professional appearance.-
- Other tasks as assigned
Qualifications:
- High School Diploma or equivalent, required
- Minimum 1 year of Receptionist/Cashier experience (preferred)
- Working experience with Microsoft Office
- Experience of filing/scanning systems.
- Bilingual, (Preferred but not necessary)
- Ability to multitask in a demanding environment
- Team oriented, flexible and focused on maintaining a high level of customer service
- Valid driver's license
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