- Acting as a point of contact for end-users to receive support and maintenance for systems in a Windows and Linux environment;
- Effectively using your knowledge base and other tools to diagnose and resolve hardware, software, network and account-related issues;
- Deploying, installing, and maintaining PCs and software, including tending to all adds, moves, and changes;
- Appropriately documenting all required information in call tracking system;
- Diligently creating and maintaining knowledgebase as appropriate;
- Exercising appropriate workflow and time management;
- Carrying out additional duties, which may vary based on your skillset and your specialization.
- At minimum, a Bachelors degree in a computer science, engineering, or related field from an accredited institution.
- Familiarity with common IP networking technologies and troubleshooting techniques.
- Excellent communication, presentation, and client-facing skills.
- Demonstrated responsiveness, resourcefulness, and follow through.
- One to two years of experience in an IT-related field.
- Experience in administering accounts and policies in an Active Directory environment.
- Proficiency with troubleshooting and resolving problems pertaining to workstation connectivity, MS Office, and malware.
- Ability to debug and improve infrastructure installation and configuration scripts written in Powershell and BASH
- Experience with Linux repository management, system patching, and CLI administration.
- MCSE or Industry-level certification such as LPI or similar.
-
Support Engineer
1 day ago
Reveal Media USA New Jersey, United StatesJob Title: Support Engineer · Department: Service Delivery · Location: New Jersey Office / Hybrid · Country: U.S. · Level: Individual Contributor · Reports To: Technical Account Manager U.S. /Dotted line to Global Head of Service Delivery U.K. · Contract Type: Permanent / Full Ti ...
-
IT Support Engineer
3 days ago
Open Systems Technologies New York, United StatesA financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...
-
IT Support Engineer
6 days ago
Celonis GmbH New York, United StatesWe're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...
-
IT Support Engineer
1 week ago
Bowman Williams New York, United StatesLocation : Manhattan, NY / · Salary : $70,000 - $85,000 · We are a local Managed/Cloud Service provider with over 20 years of experience in the industry. We focus on providing a competitive salary, a wealth of benefits like health insurance, 401(k) with match, company outings, w ...
-
IT Support Engineer
1 week ago
Navan New York, United StatesNavan is looking for an IT Support Engineer to join the Navan IT Support Team for our New York City office. This position is an on-site role where 5 days a week in the office are required. Primary responsibilities will be supporting and providing technical support to end-users in ...
-
Support Engineer
1 week ago
re-tool® New York, United StatesWHY WE'RE LOOKING FOR YOU: · As Retool continues to evolve and our customer base expands, we have more questions, feedback, and tickets coming in than ever before from developers using Retool across the globe. As we continue to grow, we're adding customer-centric Support Engineer ...
-
IT Support Engineer
6 days ago
Open Systems Technologies New York, United StatesA financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...
-
Support Engineer
4 days ago
Unit Corporation New York, United StatesABOUT UNIT · Unit is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies launch bank accounts, cards, payments, and lending in ...
-
IT Support Engineer
6 days ago
Stripe New York, United StatesWho we are · About Stripe · Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our ...
-
Support Engineer
6 hours ago
Software Guidance and Assistance, Inc. New York, United StatesSoftware Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. · Responsibilities : · Responsible for the delivery of a ran ...
-
Support Engineer
1 week ago
Software Guidance and Assistance, Inc. New York, United StatesSoftware Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. · Responsibilities : · Responsible for the delivery of a ran ...
-
IT Support Engineer
6 days ago
TEKsystems New York, United States: This is a customer oriented support role centered on providing first-level technical support towards end user desktop, laptop, mobile device, application and peripheral installation, configuration and issues. A tech savvy individual with willingness to interact with users live ...
-
IT Support Engineer
1 day ago
TEKsystems New York, United StatesOur client, a management services firm in midtown Manhattan, is looking for a candidate with a solid combination of customer service and technical troubleshooting to be part of a small team proviidng end user support for an environment of about 100 users with issues involving Win ...
-
IT Support Engineer
5 days ago
Crimson Enterprises North Valley Stream, United StatesOverview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...
-
IT Support Engineer
1 week ago
Scale AI New York, United StatesScale is looking to grow our IT team We are looking for someone who is excited by the opportunity to be part of a fast-paced environment that pushes you to learn while doing. This role needs to be great with people and strongly focused on learning and executing. You will be someo ...
-
IT Support Engineer
1 week ago
ACT Group New York, United StatesACT Commodities is the world's leading provider of market-based sustainability solutions. As a pioneer of the global energy transition, ACT helps organizations hit their climate targets, no matter how ambitious. Since 2009, ACT has become a trusted brand in high-impact climate pr ...
-
IT Support Engineer
3 days ago
FusionTech Dobbs Ferry, United StatesOverview · Efficiently functioning IT systems ensure that operations at Amazon run at top speed at all times. Our IT Support Engineers work behind the scenes to solve problems and improve our systems, ensuring optimal operation of our business. Your focus is on ensuring that our ...
-
Support Engineer
15 hours ago
Barclays New York, United States Full timeSupport Engineer · New York City · As a Barclays Support Engineer, you will become a key member of our team as a high calibre senior Java developer/engineer for our strategic technology application. In this role you will join a global team dedicated to assisting the technology en ...
-
The Cypress Group New York, United StatesJob Description · Job DescriptionOur client is a leading financial services organization headquartered in New York City with additional offices around the globe. They are currently looking for several IT Desktop Support Engineers to assist front and back office staff across vario ...
-
Desktop Support Engineer
1 week ago
Hawaiian Telcom New York, United StatesJob Purpose · We are looking to hire a Desktop Support Engineer to provide fast and effective support for computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integr ...
Systems Support Engineer - New York, United States - Quantitative Systems
Description
SYSTEMS SUPPORT ENGINEERNew York, New York, United States
We are seeking a systems support engineer (SSE) who will serve as the primary provider of IT support to users throughout our global enterprise. In this dynamic position, you will be exposed to multiple IT disciplines including Windows Workstation, Windows Server, MS Exchange, Linux, switches, and telecommunications. The successful candidate will have a strong interest and background in PC Hardware, desktop operating systems, and network functionality. The SSE is the principal owner of service requests as well as the customers overall satisfaction, resolving issues independently, or following appropriate escalation processes when necessary.
Main responsibilities of this role include: