Jobs
>
New York City

    IT Support Engineer - New York, United States - ACT Group

    ACT Group
    ACT Group New York, United States

    3 weeks ago

    Default job background
    Description

    ACT Commodities is the world's leading provider of market-based sustainability solutions. As a pioneer of the global energy transition, ACT helps organizations hit their climate targets, no matter how ambitious. Since 2009, ACT has become a trusted brand in high-impact climate projects, green electricity markets, renewable energy, emission allowances and carbon offsets. With a growing portfolio of over 70 products in 40 plus countries, ACT builds its relationships on trust and fosters an entrepreneurial environment.

    Our Amsterdam, New York, Paris, Shanghai, and Singapore teams deliver tailor-made solutions backed up by extensive market knowledge. We are a fast-paced and forward-thinking organization that believes that we are better together

    Our IT team is responsible for the global ACT IT landscape and further strengthens the solid base that has already been laid out. As a rapidly growing company, we need IT Support talent to strengthen and support our team. We continuously evolve in all segments of IT to fulfil the constant demands of the trading floor and bring new techniques and technologies for efficient trading. Together with our vendors we can pioneer and innovate on a global scale and help further strengthen the market leader position of ACT.

    Key Responsibilities:

    • Member of a dynamic IT Support team which acts as a primary contact for IT related queries and incidents
    • Perform hardware and software installations, configurations and updates as needed for continuous improvement process
    • Coordinate with developers and all third-party vendors to fix production issues and enhancements as well as onboarding new projects
    • Write documentation using JIRA/Confluence or similar tools for repositories and knowledge base
    Key Requirements:
    • 3-5 years experience in an IT Support role, preferably in the finance domain
    • Understanding of workstations and Microsoft OS and Office applications, Windows AD/AZURE hybrid environment
    • Experience working on Intune, SharePoint and Teams and its troubleshooting
    • Understanding of incident/problem management with excellent communications skills
    • Self-motivated with strong customer focus and problem-solving skills
    • Strong troubleshooting and communication skills with "extra-mile" strive for results
    • ITIL certification is a plus
    • Bachelor's degree or higher in IT & Business or equivalent
    Salary Range: $100,000-$115,000

    Actual base pay may vary based on various factors such as job-related knowledge, skills, level and experience. The base pay is just one component of the total competitive compensation package for employees.

    ACT Commodities Inc. is an Equal Opportunity Employer. All employment decisions at ACT Commodities, Inc. are made without regard to race, color, ethnicity, national origin, age, citizenship status, physical or mental disability, religion, creed, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, family or parental status, status with regard to public assistance, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.
  • Reveal Media USA

    Support Engineer

    2 weeks ago

    Reveal Media USA New Jersey, United States

    Job Title: Support Engineer · Department: Service Delivery · Location: New Jersey Office / Hybrid · Country: U.S. · Level: Individual Contributor · Reports To: Technical Account Manager U.S. /Dotted line to Global Head of Service Delivery U.K. · Contract Type: Permanent / Full Ti ...

  • HonorVet Technologies

    Support Engineer

    1 week ago

    HonorVet Technologies New York, United States

    Job Title: Technical Support Engineer · Location: New York City: Manhattan, Brooklyn, Queens, The Bronx, and Staten Island. · We are seeking to fulfill a vacant role for a Junior Support Engineer. Kindly review the job description below for this position and provide us with poten ...

  • DiNi Communications, Inc.

    Support Engineer

    1 week ago

    DiNi Communications, Inc. New York, United States

    DiNi Communications, Inc. is seeking a dedicated Junior Support Engineer to manage our Client's extensive video management system, which includes over 65,000 cameras. This role requires interaction with various system management teams and customers to support over 650 servers, 28 ...

  • Open Systems Technologies

    IT Support Engineer

    3 weeks ago

    Open Systems Technologies New York, United States

    A financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...

  • Bowman Williams

    IT Support Engineer

    3 weeks ago

    Bowman Williams New York, United States

    Location : Manhattan, NY / · Salary : $70,000 - $85,000 · We are a local Managed/Cloud Service provider with over 20 years of experience in the industry. We focus on providing a competitive salary, a wealth of benefits like health insurance, 401(k) with match, company outings, w ...

  • re-tool®

    Support Engineer

    3 weeks ago

    re-tool® New York, United States

    WHY WE'RE LOOKING FOR YOU: · As Retool continues to evolve and our customer base expands, we have more questions, feedback, and tickets coming in than ever before from developers using Retool across the globe. As we continue to grow, we're adding customer-centric Support Engineer ...

  • Unit Corporation

    Support Engineer

    1 week ago

    Unit Corporation New York, United States

    ABOUT UNIT · Unit is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies launch bank accounts, cards, payments, and lending in ...

  • MPG Operations

    Support Engineer

    1 week ago

    MPG Operations New York, United States

    The Support Engineer (multiple positions) at MPG Operations LLC in New York, New York will ensure the software production environment is stable, resilient, and new application features are delivered in a timely fashion. Build and support new software applications and solutions as ...

  • Celonis GmbH

    IT Support Engineer

    2 weeks ago

    Celonis GmbH New York, United States

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...

  • ApTask

    Support Engineer

    1 week ago

    ApTask New York, United States

    About Client: · The Client is a renowned multinational technology company which has grown to become one of the world's most influential and successful companies in the field of software development, computer hardware, and related services. · The Client's primary focus revolves ar ...

  • Barclays

    Support Engineer

    1 week ago

    Barclays New York, United States

    Support Engineer · New York City · As a Barclays Support Engineer, you will become a key member of our team as a high calibre senior Java developer/engineer for our strategic technology application. In this role you will join a global team dedicated to assisting the technology e ...

  • Celonis GmbH

    IT Support Engineer

    2 days ago

    Celonis GmbH New York, United States

    It Support Engineer · We're Celonis, the global leading Process Mining software company and one of theworld's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for ...

  • Software Guidance and Assistance, Inc.

    Support Engineer

    2 weeks ago

    Software Guidance and Assistance, Inc. New York, United States

    Software Guidance & Assistance, Inc., (SGA), is searching for a Support Engineer - Voice Recording & Trading Platforms for a CONTRACT assignment with one of our premier Financial Services clients in New York, NY. · Responsibilities : · Responsible for the delivery of a ran ...

  • Barclays

    Support Engineer

    1 week ago

    Barclays New York, United States

    Support Engineer · New York City · As a Barclays Support Engineer, you will become a key member of our team as a high calibre senior Java developer/engineer for our strategic technology application. In this role you will join a global team dedicated to assisting the technology ...

  • Trevose Partners Limited

    Support Engineer

    4 days ago

    Trevose Partners Limited New York, United States

    Fast-growing Fintech firm specializing in Derivative optimization for Hedge Funds is hiring a Support Engineer to support their risk applications · About the Client · This is an exciting opportunity for anyone who wants to work for a dynamic young software company building sof ...

  • Attune

    IT Support Engineer

    4 days ago

    Attune New York, United States

    Attune is making it easier, faster, and more reliable for small businesses to access insurance. They all need insurance to protect their businesses, but when it comes time to get a policy, they're bogged down by hundreds of questions, lots of paperwork, and a seemingly never-endi ...

  • Stripe

    IT Support Engineer

    2 weeks ago

    Stripe New York, United States

    Who we are · About Stripe · Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our ...

  • Celonis GmbH

    IT Support Engineer

    1 week ago

    Celonis GmbH New York, United States

    We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join ...

  • Open Systems Technologies

    IT Support Engineer

    1 week ago

    Open Systems Technologies New York, United States

    A financial firm is looking for an IT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities: · Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and ...

  • Open Systems Technologies

    IT Support Engineer

    1 week ago

    Open Systems Technologies New York, United States

    A financial firm is looking for anIT Support Engineer to join their team in New York, NY. · Compensation: $100-130k · Responsibilities:Resolve IT support requests from end-users in a timely and efficient manner · Troubleshoot hardware and software issues, providing clear and co ...