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    Account Manager - Chicago, United States - RSM US LLP

    RSM US LLP
    RSM US LLP Chicago, United States

    2 weeks ago

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    Description


    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.

    Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.

    You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

    RSM US LLP is looking for a dynamic Account Manager to facilitate the growth of our Workforce Solutions practice.

    This Account Manager role will concentrate on targeting and selling technology and process solutions for Dayforce and UKG ("Pro" and WFM) as well as payroll solutions in the areas of key HCM technology and process improvement to existing RSM clients.


    This includes, but is not limited to:
    configuration, process improvements, data management, compliance, regulatory changes, employee experience, payroll accuracy.


    A successful account manager will be able to build and maintain trusting and meaningful relationships with clients, ask imperative exploratory questions to identify challenges and opportunities for improvement (ie: is the client achieving the goals/ objectives/ results that are of value to them), and in turn, identify and present the appropriate solutions to meet the needs of the organization and in turn, provide an exceptional employee experience for our clients.


    This position is responsible for leading all aspects of the sales process, including systematic check-ins, development of opportunity-specific sales strategy, development of existing account plans, and selection of pursuit teams and "quarterbacking" the entire sales process for existing clients.

    They are growth leaders and support the efforts of all the Human Capital Management practice teams as needed through regular monthly, quarterly or yearly in-person/web conference meetings with our existing customer base.

    This role will be assigned named accounts depending on their strategic need as defined by the practice leadership.

    This role will also serve as a potential lead source for other lines of RSM business that our Human Capital Management customer base requires.


    The individual in this position will have all the necessary resources to be set up for success for this career opportunity that provides a competitive base salary along with a lucrative incentive compensation plan.

    We are looking for a candidate that has a proven track record in selling workforce solutions as well as prior Account Management experience.


    Responsibilities:
    Identify, target and sell workforce solutions to existing RSM clients.

    Responsible for executing the sales plan and process, including coordination of all necessary internal and external resources to best position the firm to secure the business.

    Implement team strategy for driving revenues with existing client accounts. Work with existing client accounts on new initiatives, projects, update planning, etc.
    Work with Client Servers to renew and upsell into our existing customer base.
    Actively work networking contacts, professional affiliations, and industry groups and related Centers of Influence.
    Support Partners and Directors in cross-selling additional services to existing clients where appropriate.
    Work closely with local and national marketing resources to develop effective, targeted go-to-market plans.
    Work closely with North American Sales Organization management to provide ongoing, current feedback relative to market opportunities.

    Develop and execute client account plans to take into consideration cross functional service opportunities as well as securing current services/revenue provided to the client.

    Responsible for detailing key decision makers, operating units and other relevant corporate profile information to aid in the identification of broader relationship opportunities.

    Develop and maintain a pipeline of client opportunities that meets the North American Sales Organization's stated pipeline requirements.


    Requirements:
    Bachelor's degree preferred, or equivalent experience considered.
    Minimum of 5+ years of previous experience selling HRIS/ Human Capital Management Solutions. Experience with Dayforce, UKG, and other leading solutions is preferred.
    Demonstrated experience working with a variety of industries.
    Demonstrated ability to lead a comprehensive and often complex sales process involving multiple internal resources and external decision-makers.

    Leadership in this role is largely based on influence and subject matter expertise rather than formal leadership roles or reporting lines.

    Experience using CRM systems for sales and/or account management planning and documentation.
    Formal sales process training (consultative selling, solution-based selling, complex sales or related consultative selling approaches).
    Strong executive presence and professional image and excellent negotiation skills.
    Excellent phone communication and organization skills required.
    Exhibit strong business acumen, skills and maturity.
    Demonstrated experience participating in the creation of proposals and Statements of Work.
    Travel is required (local and overnight when appropriate)


    Preferred Qualifications:
    Ability to develop industry knowledge through the use of firm data, training and thought leadership.
    Active network of C-level contacts as well as contacts throughout the Technology community.
    Demonstrated community involvement and activity with industry associations, civic and/or non-profit groups.

    At RSM, we offer a competitive benefits and compensation package for all our people.

    We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing.

    RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off.

    We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.

    Learn more about our total rewards at

    RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.

    We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals.

    We welcome and support all our employees to thrive in an environment free of discrimination and harassment.

    As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

    Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at or send us an email at

    RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.


    Starting at:
    $120,000.00

    #J-18808-Ljbffr
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