- R eport s for duty punctually always wearing the correct uniform with the highest standards of grooming.
- R eceive a ll guest in a positive, warm, and professional . Ensure first impression of the Restaurant and to be seated at their table.
- Assist in an efficient registration and logging of all arriving guests.
- Answer all incoming calls promptly and courteously and to ensure all telephone messages, and emails are answered accordingly.
- Maintain complete knowledge of:
- Daily restaurant covers .
- Hours of operation of each outlet, ambiance, menu selections and price range.
- Featured entertainment performing at the restaurant.
- Menu items, specials, out of stock items, liquor brands, beers and non-alcoholic selections available in the Restaurant.
- Table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the Restaurant.
- Report and log any complaints/comments to the Management Team on duty.
- Ensure all dietary requirements are detailed and accurate for party bookings and kitchen has this information in good time.
- Ensure immaculate cleanliness of all menus, no smudges, cornered pages, stains etc.
- Ensure regular clients are recognized and greeted accordingly and their profiles are regularly updated.
- Acknowledge and bid farewell to all departing guests leaving them with a good and professional lasting impression .
- It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and employees, unless otherwise stated .
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Receptionist - Miami, United States - TROIA (UK) RESTAURANTS LIMITED
2 weeks ago
Description
Sexy FishSexy Fish is one of a kind restaurant where visionary ideas are combined with extraordinary architecture, memorable uniforms, a great location , and a selective selection of artwork. Sexy Fish comes to life by bringing a team built of passionate individuals whose uniqueness comes together to deliver the best culinary, bar, and wine program .
Job Overview:
G reets guest s c ourteously and escort guests to tables and assist in seating, ensuring restaurant standards of service . Always assist in preparing the Restaurant for service and maintaining the cleanliness of the room. M aintain reservation book/system and a ssist in monitoring the guests' needs and all phases of the operation.
DUTIES AND RESPONSIBILITIES