- driver dispatching
- customers and business partners via telephone and email
- evaluate, and resolve problems or issues
- customer complaints in a calm, professional manner
- progress of delivery route completion
- Entry and daily reports
- year of experience in a customer service role within a call center, answering and responding to customers, resolving problems and issues.
- with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- Computer skills
- school diploma or equivalent
- with Microsoft Office and other business-related applications
- in a call center environment
- English/Spanish
- customer service skills with the drive to resolve issues
- ability to multitask with exceptional organizational skills
- to thrive under pressure while delivering solutions that exceed customer expectations.
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Customer Service/dispatch Coordinator
1 week ago
Heritage Concrete Wilmington, United StatesHeritage Concrete has an immediate opening for a Concrete Dispatcher/Customer Service Representative in Wilmington Delaware. _Our Family Owned and Operated Company supplies ready-mix concrete to residential, commercial, industrial and government projects in Delaware, Maryland and ...
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Service Coordinator
1 week ago
Miner, LTD New Castle, United States: · **The Company** · Miner Ltd, an OnPoint Company, is an industry-leading service and equipment solutions provider with branch-based operations across the country. OnPoint Group is a fast-paced and ever-changing company and has been awarded the **Best Managed Companies** Award ...
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Sales employee
1 week ago
Skyline Enterprises New Castle, United StatesAt AERZEN, the future awaits · Our young subsidiary, Aerzen Turbo Europe GmbH, located in Hameln, Lower Saxony, currently employs 14 employees and focuses on sales, service, engineering, assembly, and development of turbo blower units within the Europe, Middle East, and Africa (E ...
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Dispatcher Customer Service Representative
1 week ago
FRANKEL LOGISTICS LLC Essington, United StatesJob Description · Job DescriptionFlexible DISPATCHERS NEEDED- WE ARE GROWING · A regional logistics provider in Philadelphia area is seeking two experienced dispatchers to assist in our current growth. Main responsibilities would be to field calls from customers and fleet, make s ...
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Home Improvement Call Center Manager
1 week ago
Reliable Roofing Valley Village, United States**Job description**: · Professional Salesperson Wanted By Industry Leader · Excellent Pay · - Excellent Career · Experience in home improvement, remodeling or construction a great plus · **_Closer mentality a must_** · Construction company with a focus on roofing · Serving our cu ...
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Mental Health Professional
4 days ago
Elwyn Media, United States***: As a member of the Mobile Crisis for Law Enforcement program (MCLE), the Mental Health Professional (MHP) accompanies law enforcement officers in responding to police dispatches related to mental health crises. After the police have secured the scene, the MHP works with indi ...
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Traffic Clerk
6 days ago
KLS Logistics Philadelphia, United StatesKLS Logistics is a leader in the fast-growing supply chain management and third-party logistics industry. Every day, we manage, store, and move products to ensure the success of our customers. · We've made a commitment to building strong teams and exceptional work environments so ...
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Operations Supervisor
4 days ago
Infina Health Philadelphia, United StatesA paramedic license is preferred. · **Responsibilities** · - Manage the day-to-day operations of the ambulance company, including scheduling, dispatching, and quality assurance · - Develop and implement strategies to grow the business · - Oversee the recruiting and staffing of pa ...
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Operations Supervisor
1 week ago
Reading Metro Transportation Philadelphia, United StatesA paramedic license is preferred. · **Responsibilities** · - Manage the day-to-day operations of the ambulance company, including scheduling, dispatching, and quality assurance · - Develop and implement strategies to grow the business · - Oversee the recruiting and staffing of pa ...
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Valet Dispatcher
4 days ago
SP Plus Corporation Philadelphia, United StatesOverview: · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry ...
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SP Plus Corporation Philadelphia, United StatesOverview: · SP+ is driven by Our Promise, "Making Every Moment Matter for a World on the Go." Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry ...
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Customer Service Representative
1 week ago
Hoot Heating & Air Rising Sun, United StatesJob Title: Customer Service Representative · **Company Overview**: · At Hoot Heating & Air, we're more than just an HVAC company—we're dedicated to delivering exceptional service that ensures comfort and satisfaction for our residential clients. As we continue to grow, we're seek ...
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Customer Service Representative
1 week ago
Hoot Heating & Air Rising Sun, United StatesJob Title: Customer Service Representative · **Company Overview**: · At Hoot Heating & Air, we're more than just an HVAC company—we're dedicated to delivering exceptional service that ensures comfort and satisfaction for our residential clients. As we continue to grow, we're seek ...
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Philadelphia Mobile Crisis Specialist
2 days ago
Elwyn Philadelphia, United StatesPRN · ***: As a member of the Mobile Assessment Team, the Mobile Crisis Specialist (MCS) responds to mental health crises upon dispatch from approved referral sources. The MCS works with individuals and their community supports to assess and de-escalate a crisis, determine the le ...
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Call Center Representative
1 week ago
HomeStar Remodeling Wilmington, United States Full timeHomeStar Remodeling is seeking a high potential Call Center Representative. Due to the high demand of our green products we our looking to hire outgoing, money motivated, career oriented individuals. If you are looking for a career this will be the perfect position for you to gro ...
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Logistics Coordinator
2 days ago
Quantix SCS LLC Philadelphia, United States: · Quantix is the leading provider of dry bulk transportation services, warehousing & packaging, distribution, and third-party logistics solutions to numerous multinational companies within the chemical and plastic industries. The Global Logistics division is a third-party logis ...
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Fedex Delivery Driver
5 days ago
Urartu Logistics King of Prussia, United States**Urartu Logistics Inc. **is currently seeking reliable and responsible Delivery Drivers to join our team. As a delivery driver, you will be an essential part of our operations, responsible for delivering packages to our valued customers in a safe and timely manner. Your dedicati ...
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Remote Customer Service Representative
1 week ago
Super Service Today Wilmington, United StatesJob Description · Job DescriptionSalary: · Remote Customer Service Representative (CSR)/Dispatcher · Company: Super Service Today · Location: Remote (or in office in Wilmington, MA) · About Us: · Super Service Today, Inc. is a locally operated company that specializes in plumbin ...
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Assistant General Manager
1 week ago
Transdev Inc. Wilmington, United StatesAssistant General Manager · Become a part of our Transdev team as an Assistant General Manager in Wilmington, NC. This position assists the General Manager in supervising daily operations. In addition, the Assistant General Manager monitors employee performance, identifies safety ...
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Supervisor, Dispatch Operations
1 week ago
AAA Club Alliance Wilmington, United StatesThe Supervisor I, Dispatch Operations will oversee a team of Dispatch Associates who are responsible for communicating with AAA Members, customers, and roadside assistance providers. The Supervisor will collaborate with management to monitor and develop the performance of each As ...
Customer Service Representative- Dispatch - Wilmington, United States - TalentBridge
Description
Main Job Functions- Customer Service, Claims, Routing- 2 Openings
1st Worker Shift: Sunday - Tuesday 12:00PM - 8:30PM EST & Wednesday 12:00PM - 4:30PM EST
2nd Worker Shift: Wednesday 4:30PM-8:30PM EST & Thursday - Saturday 12:00PM - 8:30PM EST
As a Customer Service Rep in our Last Mile services you will ensure that we deliver on our promise of outstanding service. You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience. To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion. As a part of the team, you'll have a starring role in helping us continue to provide daily freight solutions for our global customers.
What your day-to-day will look like:
What you'll need to excel:
At a minimum, you'll need:
It'd be great if you also have:
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background — the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
Customer Service Representative- Dispatch professionals in Wilmington
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Samantha Bobilin
None currently