Philadelphia Mobile Crisis Specialist - Elwyn

Elwyn

Verified Company

Philadelphia, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

PRN
***: As a member of the Mobile Assessment Team, the Mobile Crisis Specialist (MCS) responds to mental health crises upon dispatch from approved referral sources. The MCS works with individuals and their community supports to assess and de-escalate a crisis, determine the level of care necessary to meet the individual's needs, develop alternatives to involuntary hospitalization through conducting assessments, treatment planning, counseling, and coordination of community care linkages and discharge process. The MCS coordinates the involuntary hospitalization process in situations where individuals present as dangerous to themselves or others. The MCS acts as an advocate and represents the needs and rights of persons served with outside social service agencies, families, etc.

DUTIES AND RESPONSIBILITIES:

Provide all required documentation including intakes, progress notes, medical charting, discharge plans, and individual assessments to ensure records are uptodate and in compliance with regulatory standards and contractual expectations
Advocate for individuals served with outside agencies including, but not limited to Social Security, Department of Public Welfare, the County Office of Behavioral Health, Base Service Units, etc. by developing relationships and communicating the needs of the individuals served
Interface with families of persons served and other interested parties to update them on their progress and to make any needed provisions and resources for continuity of care
Maintain communication with physician, psychiatrist, pharmacist, and other appropriate ancillary service providers such as speech therapy, physical therapy, and occupational therapy as relevant to providing emergent services to ensure quality of care
Intervene in crisis situations by using evidencebased and traumainformed approaches such as motivational interviewing and crisis deescalation
Attend scheduled staff team meetings and participate as a member of the interdisciplinary team to provide updates on client progress
Maintain complete and accurate clinical records to ensure compliance and note any changes to the treatment plan to ensure continuity of care
Conduct fire drills and building inspections to ensure compliance with safety standards and provide the appropriate documentation and any incident reports for same
Attend appropriate inservice training as directed by supervisor, to stay abreast of best practices, industry trends and to stay in compliance with regulatory standards
Provide counseling, guidance, support, resources, and encouragement to persons served to take responsibility for and actively participate in their own recovery
Collaborate with the team to promote a team culture in which each person's point of view, experiences, and preferences are recognized, understood, and respected, and in which the person' selfdetermination and decisionmaking in treatment planning are maximized and supported
Increase awareness of, and support participation in, selfhelp programs and advocacy organizations that promote recovery
Perform cardiopulmonary resuscitation (CPR) and crisis intervention using agencytrained protocols
Remain on duty until relieved
Perform other duties as assigned

IMMEDIATE SUPERVISOR:
Clinical Supervisor

DIRECT REPORTS:
None

CONTACTS:

Individuals served and their families and caregivers, Elwyn staff, general public, funding source representatives, program evaluation personnel, related professional agencies/social service agencies, community mental health centers and hospitals, advocacy groups, county and state government representatives, employers and other stakeholders.

EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

Bachelor's degree in a human service field, including but not limited to social work, psychology, counseling, rehabilitation education, etc.; Master's degree preferred
One (1) year of mental health direct care experience provided to adults, children, and/or adolescents preferred
Additional qualifications such as Certified Addiction Counselor (CAC) or CAC eligible status including at least two (2) years drug and alcohol counseling experience, lived experience in recovery with training and experience as a Peer Specialist, and/or experience working with children with special needs preferred
Demonstrated ability to work effectively as part of a team
Ability to work in a fastpaced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform CPR and crisis intervention using agencytrained protocols
Must possess excellent custome