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    Call Center Representative - Wilmington, United States - HomeStar Remodeling

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    Full time
    Description

    HomeStar Remodeling is seeking a high potential Call Center Representative. Due to the high demand of our green products we our looking to hire outgoing, money motivated, career oriented individuals. If you are looking for a career this will be the perfect position for you to grow personally and professionally. The position offers an excellent base salary and commission structure with the ability to make $32,000-$45,000.

    Your responsibilities:

    • Record names, addresses, purchases, and reactions of prospects contacted
    • Manage outflow of calls to current or prospective clients/customers
    • Telephone or write emails to respond to correspondence from customers or to follow up initial sales contacts
    • Confirm/Schedule appointments for sales representatives to meet with prospective customers
    • Coordinates and monitor office operations to ensure company requirements are sufficiently met on a daily basis
    • Plan, coordinate, and motivate the efforts of staff towards the specific objectives in the office
    • Plan goals/objectives for office and identify the resources (staff, equipment, funds) required to attain those goals
    • Oversee an efficient office environment, ensure the efficient operation of all office equipment, and arrange for maintenance as needed
    • Collaborate with directors and supervisors to continuously improve office performance
    • Coordinate and oversee the completion of special projects as needed
    • Monitor office procedures and resolve issues
    • Answer telephone in a timely and friendly fashion
    • Provide clerical support to supervisors and director
    • Schedule appointments and office meetings as needed
    • Perform other duties as assigned
    Your qualifications:
    • Must be proficient in Excel
    • Organization Skills
    • Goal Oriented
    • Minimum 2 years of post secondary education
    • Call center/dispatching experience required
    Job Type: Full-time

    Salary: $32,000.00 to $45,000.00 /year


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