Call Center Representative - Wilmington, United States - TIMESSQUARETECH NYC INC
Description
Will receive inbound calls from members regarding home healthcare and benefits- This is a call center / customer service type position
- Will receive about 3040 calls per day.
- 2+ years of experience required in a call center, doctors office, or customer service related position
- Must have good computer skills (almost 95% of work will be on the computer)
- Must be familiar with MS Office (Outlook, Excel, Word)
- Computer savvy
- Excellent communication, both verbal and written
- Must have excellent customer service skills
- Must be comfortable answering phone calls
- Must be able to work well with others
- Must be polite
- Will work closely with Case Managers and Nurses
- Experience with medical terminology required.
Job Type:
Contract
Salary:
$ $18.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Call center: 2 years (required)
- Medical terminology: 1 year (required)
Work Location:
Remote
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