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    Senior Product Manager - Chicago, IL, United States - McDonald's

    Mcdonald's background
    Description

    McDonald's is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily.

    Our relentless ambition is why McDonald's remains one of the world's leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
    At McDonald's, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family.

    From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good:
    good for our customers, people, industry and planet. We also offer a broad range ofoutstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
    Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:
    Sample future items in our Test Kitchen
    We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers.

    The Sr Product Manager of Customer Data is at the nexus of data strategy and customer satisfaction, tasked with harnessing the power of data to drive product innovation and market competitiveness.

    This dynamic role requires a visionary leader with a robust analytical skill set to understand and anticipate customer needs, spearheading the development of data-driven products that resonate with users and support the company's growth objectives.

    As the champion of the customer data product line, this individual will lead cross-functional teams, articulating product strategy and driving the roadmap to deliver solutions that not only meet but exceed market demands.

    Whether it's through managing the lifecycle of data products, analyzing market trends, or collaborating with stakeholders, the Sr Product Manager of Customer Data is the architect of the product's success in a data-centric business landscape.

    We are seeking a Sr Product Manager, Customer Data Products to support strategy and execution for McDonald's customer data solutions across our global markets.


    Strategic Development:

    Product Management:

    Manage the translation and QA testing of data warehouse software and align with customer needs by managing a portfolio of custom datasets.

    Oversee the data flow within the product management process, ensuring that the data meet the product's features and functionality requirements.


    Data Analysis:

    Analyze data statistics by conducting surveys and reviewing reports, adjusting business plans according to the results to meet organizational goals.

    Bachelor's Degree (MBA or technical degree in Computer Science a plus)


    • Experience in product management or related fields like Engineering, Marketing, or Data Science
    • Strong analytical skills and experience with data analytics tools
    • Knowledge of data privacy laws and regulations
    • Demonstrable soft skills such as communication, leadership, and stakeholder management
    • Experience in managing product lifecycles and developing product strategies
    • Strong project management skills and the ability to meet deadlines
    • Familiarity with customer relationship management (CRM) tools
    • Capacity to perform competitive analysis and market research
    • Proficiency in using metrics and data visualization to inform decisions
    • Aptitude for working cross-functionally with teams such as IT, sales, and legal
    McDonald's is an equal opportunity employer committed to the diversity of our workforce.

    McDonald's provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job.

    If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws.

    This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.



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