- Assist the Service Line Lead in the implementation of Quality Assurance policies and standards.
- Analyze the ISO standards and interpret for organization to help them achieve/maintain ISO certification.
- Assist in teaching and training ISO best practices.
- Work with internal teams to obtain an in-depth understanding of the systems / processes / procedures and the documentation requirements.
- Maintain and lead the document review schedule that utilizes best practices from the ISO 20K, ISO 9001, and ISO 27K standards.
- Coordinate and monitor an entire document management workflow process from drafting a new document, getting formal approval from senior leadership for the team's use, and archiving/retiring when necessary.
- Support document related tasks that will close any documentation gaps to obtain ISO certifications. Tasks include:
- Assist in the creation of process documents that support the customer's Service Management Systems and Quality Management Systems.
- Provide document management (i.e., records control) and technical writing support.
- Assist DOS customer with managing their organizations' Process Asset Libraries and documentation support request queues.
- Draft artifacts (e.g., plans, SOPs, work instructions, templates, etc.) and provide recommendations for DOS customers approval and discussion.
- Support multiple projects at any time and in various phases (start, middle, or end). E.g., may need to pick up a project that is incomplete/partially done and complete it.
- Interfaces and collaborates with team members, stakeholders, and management to anticipate and manage changes to projects and levels of efforts, such as, but not limited to, technical requirements, business requirements and schedule.
- Utilize methods to assist with planning and tracking projects utilizing ServiceNow, Microsoft Project, and other tools.
- Bachelor's degree and 5 years of related experience. 7 years of experience may be considered in lieu of a degree.
- Experience with implementing QA policies and standards.
- Experience working with multiple high priority tasks simultaneously and comfortable in a high-paced environment.
- Ability to communicate concepts to personnel at all levels of experience and responsibility. Excellent verbal, interpersonal, and presentation skills.
- Excellent written skills required for preparation of process documentation, deliverables, and other work products.
- Experience working with various stakeholders to receive inputs and follow up to close out projects in a timely manner.
- Detail-oriented and able to follow processes.
- Strong skills in the Department of State's collaborative and document storage tools – SharePoint and MS Teams. Must be comfortable using these tools.
- Strong attention to detail and strong time management and multitasking skills.
- Strong soft skills - must work well within teams and be a strong team player and collaborator.
- Must be able to work with various stakeholders to receive inputs and follow up to close out projects in a timely manner.
- Self-start and problem solver.
- Active Secret Clearance with ability to obtain a Top-Secret Clearance.
- US Citizenship.
- Supported an organization that has a best practice certification (ISO 20000, ISO 9001, ISO 27000, and/or CMMI).
- ITIL v4 Foundation certificate highly preferred.
- Experience with ISO/IEC :2018 processes highly preferred.
- ITIL Intermediate module - ITIL Service Lifecycle.
- MS Project and Excel experience highly preferred.
-
Reporting Analyst
1 week ago
CACI Springfield, United StatesReporting Analyst · Job Category: Engineering · Time Type: Full time · Minimum Clearance Required to Start: TS/SCI with Polygraph · Employee Type: Regular · Percentage of Travel Required: None · Type of Travel: None · - * · The Reporting Analyst is responsible for conducting full ...
-
Application Analyst
1 week ago
Springfield Public Schools Springfield, United States**WORK SCHEDULE**: Fifty-two weeks, 37.5 hours per week · **DESCRIPTION**: The mission of the Office of Information, Technology and Accountability is to enable schools to achieve their instructional mission through the efficient delivery of aligned and appropriate technology and ...
-
Junior Technical Writer
15 hours ago
SAIC Springfield, United StatesJob ID: · **Location**:SPRINGFIELD, VA, US · **Date Posted**: · **Category**:Communications · **Subcategory**:Technical Writer/Ed · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:No · **Minimum Clearance Required**:Interim Secret · **Clearance Level Must Be Able to Obt ...
-
Network Operations Planning Specialist
1 week ago
Amyx, Inc. Springfield, United StatesOverview: · Amyx is seeking to hire a Network Operations Planning Specialist-Intermediate to support our Cybersecurity Division/ NGA Defender in the NCE-Springfield, VA. area. Plans, implements, and operates network services/systems, to include hardware and virtual environments. ...
-
Financial Analyst
2 days ago
Culmen International LLC Springfield, United StatesEstablished in 2004, Culmen International is committed to enhancing international security, strengthening homeland defense, optimizing government operations and providing humanitarian assistance around the world. We provide technical and management expertise, develop innovative t ...
-
Ehr Analyst I
1 week ago
BEHAVIORAL HEALTH NETWORK, INC. Springfield, United States**Are you ready to make that next career move in the world of Information Systems? This may be the role for you** · **Join our team at Behavioral Health Network as a Electronic Health Record Analyst I** · - Identifies, assesses, troubleshoots **Electonic Health Record (EHR)** rel ...
-
Payment Integrity Analyst Ii
1 week ago
Health New England Springfield, United StatesThis position is responsible for maintaining and adhering to internal controls, ensuring compliance with applicable laws and regulations, and following Health New England's entity level policies and procedures. The position is responsible for reporting unethical or fraudulent act ...
-
Aba Technician
1 week ago
BEHAVIORAL HEALTH NETWORK, INC. Springfield, United States**Impact the lives of children using your ABA skills and knowledge with BHN** · **Become a part of the team as an ABA Technician in the ABA Program at Behavioral Health Network** · The ABA programs at Behavioral Health Network are intensive and flexible services that works with c ...
-
Supervisory Procurement Analyst
5 days ago
US DHS Headquarters Springfield, United States**Duties**: · As a Supervisory Procurement Analyst, GS , your typical work assignments may include: · - Directly supervises and coordinates the activities of subordinate staff consisting primarily of contract specialists. · - Serves as an authoritative advisor to top-level manage ...
-
IT Project Manager
1 week ago
US DHS Headquarters Springfield, United States**Duties**: · SI2O delivers and facilitates data and information sharing to enable insights, innovation, performance measurement and strategic decision making for the Department's mission support operations. With a focus on data and information sharing and governance, data scienc ...
-
Accounts Payable Analyst
2 days ago
Health New England Springfield, United StatesThis position is responsible for maintaining and adhering to internal controls, ensuring compliance with applicable laws and regulations, and following Health New England's entity level policies and procedures. The position is responsible for reporting unethical or fraudulent act ...
-
Police Officer
3 days ago
National Geospatial-Intelligence Agency Springfield, United StatesBand 02 $41,966 - $77,252Permanent Change in StationPERMANENT CHANGE IN STATION: PCS expenses are not authorized.NGA Marketing MessageThe National Geospatial-Intelligence Agency (NGA), the World Leader in Geospatial Intelligence. Imagine being able to identify anything on, above, ...
-
Board Certified Behavior Analyst
1 week ago
ABA Centers of America Springfield, United States**BCBA (Board Certified Behavior Analyst)** · **About ABA Centers of America** · ABA Centers of America provides ABA (Applied Behavior Analysis) therapy and diagnostic services to people with autism. We help clients and families in our centers, in homes, and in the community. Our ...
-
IT Production Support Analyst
1 week ago
CoxHealth Springfield, United States Full timeSummary · 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek · Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare ...
-
Sr. Contract Reimbursement Analyst
1 week ago
CoxHealth Springfield, United States Full timeSummary · 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek · Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare ...
-
Senior Business Analyst/Product Analyst
1 week ago
Precise Solutions Illinois, United StatesAt Precise Solutions, we are looking for top talent consultants to bring on as employees of our organization and service our clients in the various Life Sciences Industries. We are much more than a consulting firm Precise Solutions provides competitive compensation packages with ...
-
Business Analyst
4 days ago
CoxHealth Springfield, United States Full timeSummary · 5x Modern Healthcare Best Places to work America's Greatest Workplaces 2023 – Newsweek Best Employers for New Grads 2023- Forbes Greatest Workplace for Women Newsweek · Robust, fully customizable benefits package including Medical/Vision/Dental and more No cost eCare ...
-
Imagery Analyst
5 days ago
Leidos Springfield, United StatesDescription · Job Description · Leidos has an opening for an Imagery Analyst to support our customer in Springfield, Virginia. This is an exciting opportunity to use your experience in traditional and innovative analytical tradecraft and efficient workflows to support a national ...
-
Business Analyst
2 days ago
DivIHN Integration Inc Springfield, United StatesDivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 200 ...
-
Business Analyst
1 week ago
DivIHN Integration, Inc Springfield, United States Contract*Title: Business Analyst (HYBRID)* · Location: Springfield, IL · Duration: 4 years · *A detailed description of the position will be shared once we get your application* · *Business Analyst (HYBRID)* · *Description:* · Client is currently migrating its applications from a legacy ...
Quality Assurance and Documentation Analyst - Springfield, United States - SAIC
Description
Description
The Quality Assurance (QA) Analyst duties will directly support the organization's leadership and will be responsible for supporting tasks related to helping obtain and maintain their ISO/IEC :2018 (ISO 20K) certification. This includes supporting all aspects of setting up DOS customers' processes and procedures, assisting in preparation of internal audits, and supporting tasks that prepare organization for external third-party audits for ISO 20K certification.
This role may allow some remote work, but candidate is required to be in the local area to come into the office as needed.
Description of Duties:
Qualifications
Required Education, Experience & Skills
Clearance Requirement
Desired Experience, Skills & Attributes
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
