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    Training Coordinator - San Francisco, United States - Cynet Systems

    Cynet Systems
    Cynet Systems San Francisco, United States

    4 weeks ago

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    Description
    Job Description:

    Pay Range $36hr - $40hr

    Responsibilities:
    • Administration/Logistics management:
    • Setting up training sessions in our learning management system and managing enrollments end to end on a daily basis.
    • Creating and scheduling large volumes of bulk email campaigns to keep our learners reminded and updated about session information and any required pre-work.
    • Producing live workshop sessions - supporting our facilitators in the moment by creating breakout rooms, marking attendance, fixing tech issues, messaging with our learners in the background, supporting the general flow of the session.
    • Coordinates and manages multiple cohorts simultaneously to ensure a continuous, consistent and uninterrupted learning experience.
    • Supporting program managers on planning for and executing in-person sessions where applicable. This will include, for example, ordering and printing materials, setting up meeting rooms, organizing catering and offsite activities.
    • Dealing with email requests from learners in relation to enrollments, cancellations etc.
    • Writing and sending via comms system monthly newsletters to facilitators.
    • Support in recruiting, upskilling and retaining the facilitator community by partnering with the teams in need and creating specific comms.
    • Assigning facilitators to their programs, scheduling their sessions and sending rosters.
    • Troubleshoot issues that arise, and utilize a bug ticket system.
    Skill/Experience/Education:
    • Mandatory
    • BA/BS degree or equivalent practical experience.
    • 3-5 years of training coordination or event management experience (producing or planning events).
    • Outstanding attention to detail and operational rigor to drive process.
    • Ability to own multiple projects or programs from end to end.
    • Ability to prioritize and complete multiple tasks.
    • Highly organized and detailed-oriented.
    • Excellent communication skills.
    • A resourceful problem solver with little to no oversight needed.
    • Excellent knowledge of Google Apps (esp. Gmail, Google Calendar, Google Sheets, Google Slides, Google Docs).
    • Ability to quickly learn new tools and technologies; interest and experience in using technology and learning management systems to improve work efficiency.
    Preferred Experience:
    • (Having as many of these is a plus, but transferable skills / experiences may be equally valuable).
    #J-18808-Ljbffr
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