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    Operations Manager - New Orleans, United States - Insight Global

    Insight Global
    Insight Global New Orleans, United States

    1 day ago

    Insight Global background
    Tourism / Travel / Hospitality
    Description

    This role requires candidates to travel constantly both domestic and internationally. PLEASE ONLY apply if you are able to accommodate this schedule.

    Travel Operations Manager - Cruises

    Requirements:

    • Experience in Hospitality specifically Hotels, Amusement Parks, Cruise lines, or Large Venues.
    • Experience on managing/ enhancing guest experience for all aspects of activities, to services.
    • Hands on background managing employees, scheduling food shipments, and overseeing maintenance of all equipment in facility.

    In this role you will:

    You will provide effective hands-on management and leadership to Sr. Management teams onboard the ships, ensuring that all areas of Hotel Operations incl. restaurants, bars, galley, housekeeping, guest services, enrichment & entertainment and onboard administration are always operating to the highest quality standard and in-line with budgets.

    Confirm consistent service throughout, while constantly identifying ways to improve service standards and training methods.

    Maintain, develop, and audit all Standard Operating Procedures and Hotel Operations Manuals for the fleet in collaboration with the ships management and leadership teams, as well as operating teams across its global fleet.

    Support shipboard management in overseeing the maintenance of all equipment and facilities, taking responsibility for any damages, and ensuring replacements/repairs are conducted as needed.

    Co-ordinate and work closely with the onboard teams regarding guest services and activities and to identify and develop value added products and services to enhance the guest experience.

    Coordinate the onboard culinary experience and product delivery

    Co-ordinate and work closely with the onboard teams regarding guest services and activities

    Compensation:

    $120,000 - $127,000

    Exact compensation may vary based on several factors, including skills, experience, and education.

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