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    Operations Manager - New Orleans, United States - Riverway Business Services

    Riverway Business Services
    Riverway Business Services New Orleans, United States

    3 weeks ago

    Default job background
    Transportation / Logistics
    Description

    Essential Responsibilities and Duties:


    • Accountable for all aspects of operations at the terminal.


    • Ensure all operational, safety, security, environmental and business procedures/standards, policies are being adhered to with terminal operations.


    • Maintaining operational


    • Manage four Team Leaders each with 14 personnel on Du Pont rotating shift schedule.


    • Engage with all operational teams to drive safety and performance objectives.


    • Closely monitor and track operational performance on tons being handled.


    • Ability to adapt and implement necessary changes where needed.


    • Create and provide daily shift work orders for the Operations Department


    • Managing mobile equipment allocation in accordance with maintenance schedules and operational needs.


    • Implementing change processes with all direct reports, and other applicable managers at the terminal.


    • Conduct Root cause analysis investigations into incidents. Communicate findings to all direct reports and terminal management.


    • Work with Logistics Manager to efficiently plan product placement in coordination with vessel loading schedules.


    • Oversee operational hiring and termination process in coordination with H/R.


    • Manage operational contractors and their schedules when employed on site.


    • Ensure correct time entry, manage time entry of the Operations Department in ADP.


    • Manage the annual and weekly expense forecast process for operations department.


    • Ensure that dispatchers are closely aligned with operational schedule and orders for the efficient movement of barges and vessels at the terminal.


    • Create and manage training schedules with team leads for all applicable operational staff at the facility.


    • Ensure that all operational staff are signed off and in compliance with ESV equipment verification.


    • Set operational goals and objectives for terminal operations


    • Ensure human resource policies and issues are consistently applied within company expectations.


    • Track and Communicate the KPI results (key performance indicators) at terminal.


    • Create Operations job aids and update as needed.


    • Other directives as assigned by terminal management.

    Education, Knowledge, Experience, Skills and Abilities Required:


    • Bachelor's Degree preferable and a minimum of 5 years' experience in marine terminal or mining management (coal and petcoke experience preferred).


    • Minimum 5 years' experience managing or oversight responsibility of safety programs.


    • Ability to handle issues quickly, safely and effectively in a stressful operating environment.


    • Self- starter with strong leadership, communications, analytical, decision making and problem-solving skills.


    • Superb organizational skills, with the demonstrated ability to create and implement efficient organizational systems


    • Willingness to learn through "hands on" training which may be physical at times.


    • Flexible team player with an opportunistic mindset.


    • Valid driver's license and TWIC or ability to obtain a TWIC required.

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