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    Grand Wok Host Person - Las Vegas, United States - MGM Resorts International

    MGM Resorts International
    MGM Resorts International Las Vegas, United States

    2 weeks ago

    Default job background
    Part time
    Description

    Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

    PRIMARY PURPOSE:

    It is the primary responsibility of the Host Person to greet guests in a courteous, timely, and professional manner while ensuring his/her outlet is clean, organized, and properly stocked at all times. The Host Person is to assist the Food Servers, Bus Persons, and Food Service Runners as it relates to guest contact and table information.

    PRINCIPAL DUTIES AND RESPONSIBILITIES:

    • Communicate with Restaurant Reservations regarding special orders, cake orders, special requests – responsible for conveying all such information to management
    • Maintain knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
    • Greet guests promptly as they enter the restaurant
    • Answer phones, keep accurate count of reservations and handle reservation book
    • Ensure menus have proper inserts and are current according to the most recent change, and replace all menus in poor condition
    • Communicate the needs of the guests to the kitchen and management, inform management of guest reactions and comments, and assist management as needed to ensure smooth operation and quality service
    • Frequently check back with guests who are waiting to be seated; make it evident to guests that they have not been forgotten and that tables are being prepared for them
    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas; shut down podium and forward phones to voice-loop at end of shift
    • Perform other job-related duties as requested

    MINIMUM REQUIREMENTS:

    • Work varied shifts, to include weekends and holidays
    • High school diploma or equivalent

    PREFERRED:

    • One (1) year of experience as a host person in a high-volume environment
    • Experience with Open Table system
    • Experience working in a similar resort setting
    • Communicate in Cantonese and/or Mandarin in both written and oral forms

    This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.

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