Conference Services Manager - California, United States - Pebble Beach

Pebble Beach California, United States

3 weeks ago

Description

For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.

This stunning slice of Californias Monterey Peninsula is a wondrous place that we are proud to share.

Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.

The company also operates five renowned golf courses:

Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.

It annually hosts premier events such as the Pebble Beach Concours dElegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting The First Tee.

Job Summary:

The Conference Services Manager will coordinate a wide variety of resort services to provide conferences and catering services of the highest quality.

Excellent organizational and time management skills are required. Attention to detail and working knowledge of Microsoft Office programs, Word, Excel, and Outlook is necessary. Previous experience with Sales and Conference Services software preferred.
Return all calls and emails in a timely manner
Research and confirm availability of hotel facilities
Know current hotel products, procedures, policies, and prices
Plan and arrange events in detail from initial turnover of booking to final guarantee and billing
Determine requirements, including audio visual needs, entertainment, floral, transportation, golf, spa, etc.
Coordinate all hotel services for group functions as requested and ensure timely completion of commitments
Be present for coordination of all group events
Participate in sales activities as requested by Resort Director of Catering & Conference Services
Stay abreast of trends and maintain an innovative approach to planning events
Provide facility tours and site inspections for clients and potential clients
Up-sell hotels services when possible and appropriate
Confirm definite bookings, open files, and send introductory letters
Implement menu planning process for groups
Oversee the maintenance and update of groups files
Ensure the Billing Coordinator receives accurate information on services used
Ensure repeat business by assisting groups in successful completion of meetings and maintaining a positive and professional attitude
Maintain a composed, friendly, and professional demeanor with clients and department managers
Communicate in a clear and effective manner
Contribute to building a positive team spirit
Exemplify the highest standards of honest, ethical business behavior
Manage time efficiently
Maintain a calendar of upcoming groups and important deadlines
Understand your role in the financial success of the department and the company
Hire, develop and train your assistant to further his/her career path
Comply with Pebble Beach Company safety and health policies and procedures

Required Skills:
2 years experience in hotel or resort Catering/Conference Services
Excellent verbal and written skills
Excellent organizational and time management skills
Ability to work well under pressure

Desired Skills:
SMS experience preferred

Why work for Pebble Beach Company:
Enjoy world-class health and wellness benefits.

For Full Time employees, comprehensive medical, dental, vision, and life insurance is available.

In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your familys health needs free of cost.

Prepare for your future.

You will be eligible to participate in our 401(K) retirement program.

Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation.

In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.

We encourage YOU to be our guest . You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
Play our world-famous golf courses

Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
Grow your career with Pebble Beach.

We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
Lunch is on us.

Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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