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    IT Field Support Specialist I - Las Vegas, United States - Westgate Resorts

    Westgate Resorts
    Westgate Resorts Las Vegas, United States

    5 days ago

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    Description

    **IT Field Support Specialist I**

    3000 Paradise Road, Las Vegas, NV

    Full-time

    **Company Description**

    **ABOUT WESTGATE RESORTS**

    Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there

    **Job Description**

    General Summary Of Duties:

    Assist with the installation of all PC Hardware/Software. Installation, configuration and support of all network services and associated hardware/software.

    Role and Responsibilities: (Includes but is not limited to the following)

    Performs beginning level shift procedures and provides basic problem determination, resolution, and records all trouble situations reported to I.T.

    Provides beginning level support functions on all platforms including but not limited to: AS/400, PCs, Telephony, Enterprise Networks, Windows Server, Active Directory, UNIX and on all applications including but not limited to: CMS, SDS, Point of Sale, Time and Attendance, and video conference systems.

    **Qualifications**

    **Performance Requirements: (Knowledge, skills and abilities)**

    Ability to read, write, speak and understand the English language clearly to ascertain and document important information, to follow written and/or verbal instructions and to provide clear direction/guidance.

    Ability to relate to all levels of management and employees in verbal/written form.

    Ability to grasp, bend, lift and/or carry or otherwise move goods weighing a maximum 50 lbs. on an intermittent basis and sufficient dexterity of hand in order to use office equipment including: computer keyboard, calculator, fax machine, general office equipment and multi-line telephone.

    Ability to stand, move and walk throughout hotel property including walking up to 5 miles, climbing stairs and/or sitting at desk workstation for the duration of the shift.

    Typical physical / mental demands

    Use of computers daily

    Lift 40lbs

    Maintain Confidentiality

    Typical Working Condition:

    High paced

    Meet deadlines

    Stay within timelines

    Education Requirements

    High School Diploma Required. 1 Year Of Information Technology Experience Desired.

    **Additional Information**

    All your information will be kept confidential according to EEO guidelines.

    Comprehensive health benefits medical, dental and vision

    Paid Time Off (PTO) vacation, sick, personal

    Paid Holidays

    401K with generous company match

    Get access to your pay as you need it with our Daily Pay benefit

    Wellness Programs

    Tuition Assistance

    Fun, family culture

    Employee Assistance Program (EAP)

    Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)

    Advancement & development opportunities

    Community Involvement Programs

    Westgate Resorts prides ourselves on the safety and health of our team members against Covid-19 and follows all applicable laws and guidelines.

    **Job Location**

    IT Field Support Specialist I

    3000 Paradise Road, Las Vegas, NV

    Full-time

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