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    IT Support Specialist - Las Vegas, United States - The Siegel Group

    The Siegel Group
    The Siegel Group Las Vegas, United States

    2 weeks ago

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    Description
    RESPONSIBILITIES:
    The Siegel Group Nevada, Inc, a real estate investment and management company, has an immediate opening for an IT Support Technician in Las Vegas, NV.

    Excellent opportunity for goal-oriented, independent, high-energy, knowledgeable IT professional with outstanding customer service and well-rounded IT skills.

    We are looking for a top-notch IT Support Technician to join the IT department at an established, nimble, fast moving company. A comprehensive compensation plan includes medical insurance, mobile device, and mileage allowance.

    Daily activities require an individual to be capable of handling both routine and complex troubleshooting activities: working in office, utilizing remote diagnostics, or jumping in the car to head to a site. This is a critical position that requires interaction with internal customers, Senior level executives, outside vendors.

    Key Responsibilities include:
    • On a day to day basis, the technician's responsibilities will be to provide technical support and troubleshooting network, desktop, and/or systems hardware and software.
    • Screens and diagnoses internal inquiries and work requests as they relate to maintenance of personal computers and related systems in our corporate office, hotels, and flexible stay apartment buildings.
    • Malware/Virus troubleshooting and resolution
    • Install, configures and upgrade computer hardware and software.
    • Provides end-user software troubleshooting and support.
    • Applies advanced diagnostic techniques to identify problems, investigate causes and recommend solutions.
    • Provides on-boarding processing to include Active Directory account creation; distribution list association; iPhone configuration; and Office365 and network accounts.
    • Participates in the administration of e-mail systems.
    • Provides phone, help-desk, and onsite support for local and remote users.
    • Maintains current knowledge of relevant technologies as assigned.
    • Participates in special projects as required.
    Candidate Requirements:
    • Associate's degree in Computer Science or related field from an accredited college or university; 1+ years' moderate to complex experience troubleshooting and maintaining desktop systems and peripherals. Equivalent combinations of education and experience may be considered.
    • Network certifications are a plus.
    • Other Technology certifications a plus
    • Demonstrates professional writing skills; verbal communication; is comfortable in a multi-tasking; fast paced work environment. Possesses the ability to communicate technical knowledge in layman terms; to work independently; is aggressively motivated in the pursuit of knowledge and is selflessly team oriented.
    • Must be in good standing with DMV and have valid driver's license
    Knowledge and experience in:
    • Windows 7-10
    • Active Directory Administration Router, firewall, and switch configuration and troubleshooting
    • LAN, SDWAN, VoIP, DHCP and DNS configuration and troubleshooting
    • POTS and low voltage cabling
    • Punch-down of 66 and 110 blocks
    Physical Demands:
    • This job requires the employee to regularly talk and hear. The employee is often required to stand, walk, bend, kneel, stoop, crouch, crawl, lift, balance, push, pull, and climb.
    • The employee must frequently lift and/or move items over 50 pounds.
    • This job requires close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
    • Must be able to stand or sit for extended periods of time
    • Must be able to drive to client locations.
    For the right candidate, there is tremendous opportunity to grow in this company. We are in a growth mode. That means it's a fast-paced environment and opportunities will grow as the company does.

    This is a full-time position. 8am-5pm, 40 hours per week. On call on rotation. Must be willing to travel out of state (10%), and work overtime when necessary.
    Compensation commensurate with experience.
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