Jobs
>
Customer Service Representative
>
Akron

    Customer Service Representative - Akron, United States - Scott Tatro & Assoc. Allstate Insurance Company

    Scott Tatro & Assoc. Allstate Insurance Company
    Scott Tatro & Assoc. Allstate Insurance Company Akron, United States

    2 days ago

    Default job background
    Description

    Job Description

    Job Description

    Our office is looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative/administrative person will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

    Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.


    Benefits

    Hourly Base Salary + Bonus Opportunities

    Dental Insurance

    Vision Insurance

    Disability Insurance

    Mon-Fri Schedule

    Career Growth Opportunities

    Evenings Off


    Responsibilities
    • Process customer policy change requests.
    • Secure all Trailing Documents from customers.
    • Handle all incoming claim calls from customers.
    • Complete Evidence of Insurance requests.
    • Develop new Financial Services opportunities.
    • Document each customer contact in eAgent.
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Take premium payments from customers.
    • Ask each customer for referrals and explain our referral program.
    • Treat each customer contact as a cross and up-sell opportunity including financial products.
    • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
    • Thoroughly understand and follow all underwriting, rating and compliance requirements.
    • Provide exceptional customer service.
    • Be outstanding at relationship building.
    • Claims follow up calls.
    • Schedule appointments for sales staff to meet prospective customers.

    Requirements
    • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Excellent Communication/interpersonal skills.
    • Must have ability to multi-task.
    • A Property & Casualty license is preferred but will train good individual.
    • Professional phone etiquette.
    • Great Customer Service Skills.
    • Ability to tactfully handle stressful and difficult situations.
  • Sapphire Innovations

    Outbound customer service representative

    2 weeks ago

    Sapphire Innovations Summit, United States

    Outbound Customer Service Representative (m/f/d) Sales Support · We are looking for you as an Outbound Customer Service Representative (m/f/d) Sales Support for our location in Berlin-Weißensee in full-time, part-time, or as a mini-job. · You enjoy picking up the phone and having ...

  • Odyssey Logistics & Technology Corporate

    Customer Service Representative

    2 weeks ago

    Odyssey Logistics & Technology Corporate Portage, United States

    **See yourself at Odyssey** · Join the team as our new Customer Service Representative · **Who We Are & Why We're Hiring** · Odyssey Specialized Transport and Warehouse, is comprised of two subdivisions, Area Transportation and Roll & Hold Warehousing, offering flatbed trucking a ...

  • Cordell's Automotive

    Customer Service Representative

    6 days ago

    Cordell's Automotive Portage, United States

    **Cordell's Automotive wants you to join their team** · Come join this growing team where your work will be noticed, appreciated and rewarded We offer on the job training with the opportunity for growth within our company. We strive for top tier customer satisfaction and place th ...

  • Fusion Dynamics

    Service Representative

    2 weeks ago

    Fusion Dynamics Broadview, United States

    The MERKUR PRIVATBANK KGaA, based in Munich, is the only German bank that is both owner-managed and publicly listed. With a balance sheet total of over 3.2 billion EUR, it is one of the largest owner-managed financial institutions in Germany. Since 2005, Dr. Marcus Lingel has bee ...

  • Stryker Corporation

    Associate Customer Service Representative

    2 weeks ago

    Stryker Corporation Portage, United States

    Why customer service at Stryker? · Are you interested in making a difference in healthcare by assisting sales reps and building relationships with customers? As a member of our customer services team, that is exactly what you will do Here, you will be a part of a dynamic and supp ...

  • Circle K Stores, Inc.

    Customer Service Representative

    2 weeks ago

    Circle K Stores, Inc. Akron, United States

    Store : 1830 E Waterloo Rd, Akron, Ohio 44306 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Cus ...

  • Continental AG

    Customer Service Representative

    1 week ago

    Continental AG Akron, United States

    THE POSITION - The Customer Service Representative (CSR) serves as the primary contact for customers. The CSR is responsible for taking orders, creating deliveries, handling inquiries, complaints, residuals, claims, and refunds. They will understand Customer Service Representativ ...

  • Family & Community Services, Inc.

    Client Services Representative

    2 weeks ago

    Family & Community Services, Inc. Akron, United States

    The purpose of the Client Services Representative is to serve as the contact for the Clients, family members; case managers, and funders to Mobile Meals. The Client Services Representative is responsible for all activities associated with the success Client Service, Representativ ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 week ago

    Circle K Stores, Inc. Akron, United States

    Store : 3357 Manchester Rd, Akron, Ohio 44319 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in Customer Service Representative, Cus ...

  • Circle K Stores, Inc.

    Customer Service Representative

    1 day ago

    Circle K Stores, Inc. Akron, United States

    Great Lakes BU - Region 02 - Market 04: 2767 Albrecht Ave, Akron, Ohio 44312 · Availability - Shift/Days · Full time Evening Shift - All Days (ranging from 2pm to 11pm) · Customer Service Representative · We want you to join our team as a Customer Service Representative. If y ...

  • Family & Community Services, Inc.

    Client Services Representative

    1 week ago

    Family & Community Services, Inc. Akron, United States Full time

    Client Services Representative · Job Details · Job Type · Full-time · Akron, OH · • Mobile Meals-Summit County · Description · Client Services Representative · Mobile Meals · Full-Time; $17/hour · SCHEDULE: Variable · GENERAL STATEMENT OF DUTIES: The purpose of the Client Servic ...

  • Family Dollar

    customer service representative

    2 weeks ago

    Family Dollar Akron, United States

    Family Dollar - 970 COPLEY RD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash re ...

  • Family Community Services

    Client Services Representative

    1 week ago

    Family Community Services Akron, United States

    Job Type Full-timeDescriptionClient Services Representative Mobile MealsFull-Time; $17/hourSCHEDULE: Variable GENERAL STATEMENT OF DUTIES: The purpose of the Client Services Representative is to serve as the contact for the Clients, family members; case managers, and funders to M ...

  • Circle K

    Customer Service Representative

    2 weeks ago

    Circle K Akron, United States

    Circle K S Hawkins Ave [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel ...

  • Myers Tire Supply

    Customer Service Representative

    1 week ago

    Myers Tire Supply Akron, United States

    **Customer Service Representative** · Akron, OH, USA Req #619 Friday, January 28, 2022 Myers Industries, Inc. is an international manufacturer of polymer-based material handling products and a wholesale distributor of tire repair and retread products. As a diversified manufactur ...

  • Medvetforpets

    Client Service Representative

    1 week ago

    Medvetforpets Akron, United States

    ** Client Service Representative** · Client Services Akron, Ohio · **Description** · MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radi ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Akron, United States

    Family Dollar - 19 NORTH ARLINGTON STREET [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Comp ...

  • Nest International Inc

    Customer Service Representative

    13 hours ago

    Nest International Inc Mantua, United States

    NEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we've embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image. Finding an IFM partn ...

  • Family Community Services

    Client Services Representative

    6 days ago

    Family Community Services Akron, United States

    Job Type · Full-time · Description · Client Services Representative · Mobile Meals · Full-Time; $17/hour · SCHEDULE: Variable · GENERAL STATEMENT OF DUTIES: The purpose of the Client Services Representative is to serve as the contact for the Clients, family members; case ma ...

  • Sun Technologies

    Customer Service Representative

    1 week ago

    Sun Technologies Akron, United States

    Job Title : Customer Service Representative Required Skills : Customer service, Log all incoming calls Location : Akron,Ohio **Job Description** · **Essentials Duties and Responsibilities** · Attends work on a regular and predictable basis · Log all incoming calls · Add new r ...