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    Client Service Representative - Akron, United States - Medvetforpets

    Medvetforpets
    Medvetforpets Akron, United States

    1 week ago

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    Description

    ** Client Service Representative**

    Client Services Akron, Ohio

    **Description**

    MedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more We are looking for collaborative and driven people to join our clinical team.

    We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.

    **We are looking for:**

    **Client Service Representative *(Veterinary Receptionist)***

    Our Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.

    **What youll do:**

    Greet and check-in clients

    Answer telephones and transfer calls

    Escort clients and their pets to exam rooms

    Manage medical records, charts, reports and correspondence

    Discuss payment options and process payments

    Maintain a neat and clean lobby

    **Who you are:**

    Ability to remain composed in stressful and emotional situations

    Excellent verbal and written communication skills

    Excellent client service skills and phone etiquette

    Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously

    Sense of urgency within a fast-paced environment

    Some flexibility with work hours and able to work additional hours when necessary

    Critical thinking skills and ability to anticipate needs inter & intra-departmentally

    General computer competency required including Microsoft Word and Excel

    Previous experience in veterinary setting (preferred)

    **Perks and Benefits include:**

    Strong career growth and personal development opportunities

    Comprehensive Health Benefits

    Vision and Dental

    HSA, FSA and Independent Care Spending

    401k with Employer Match

    Paid Time Off (PTO) beginning on your first day

    Shift Differentials and On-call Pay

    Uniform Allowance

    Employee Pet Discounts and Pet Insurance

    Elective Short-Term Disability, Life and Accident Insurance and company paid Long Term Disability

    Continuing Education Opportunities and Assistance Program

    *Come as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.*

    *MedVet does not accept unsolicited resumes from third-party recruiters.*

    Apply Later **Share**

    *Email*

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