Jobs
>
Sacramento

    Help Desk Technician - Sacramento, United States - Sunrise Systems, Inc.

    Sunrise Systems, Inc.
    Sunrise Systems, Inc. Sacramento, United States

    5 days ago

    Sunrise Systems Inc background
    Technology / Internet
    Description

    Job Title : Computer Client Support Analyst

    Duration : 12 Months

    Job location : Sacramento, CA 95833

    Need Local candidates

    Job Description:

    Minimum Qualifications

    • High School Diploma or equivalent
    • 1 year of IT service/help desk operations experience
    • Complete service requests and troubleshoot computer and device problems via the telephone & web channels
    • Standard knowledge and experience in MS Office Suite, MS operations systems, and enterprise network environment
    • Strong client customer skills
    • Ability to learn quickly and transfer essential knowledge to team members
    • Capable analytical skills
    • Teamwork is essential
    • Strong communication skills
    • Demonstrates work quality and efficiency
    • Open and adaptable to change
    • Passion for safety

    Desired Qualifications

    • Two to four-year college degree and/or IT learning accreditation or certification or equivalent IT work experience.
    • 1 year of general customer service experience in retail, or call center sales or service role
    • IT technical experience in pc use, maintenance, troubleshooting, repairs, software & hardware installation
    • Qualitative and quantitative analytic & problem solving skills
    • Ability to learn new concepts quickly
    • Organizational skills
    • Advanced verbal and written communication skills
    • Proficient in Microsoft Excel and Word
    • Is able to work independently or as part of a team
    • Has novice/ basic knowledge of one or more of the following designated area: IT product line, operational process, Utility domain (e.g. Gas, Electric, Telecom Network, TCP/ IP
    • Adheres to Work Instructions and/or processes as defined in Run - Books and Playbooks
    • Applies technical skills to resolve incidents of well-defined scope as specified by procedural guideline
  • IDEMIA

    Help Desk Technician

    1 day ago

    IDEMIA Sacramento, United States

    Overview · IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world ...

  • Sunrise Systems

    Help Desk Technician

    6 days ago

    Sunrise Systems Sacramento, United States

    Job Title : Computer Client Support Analyst · Duration : 12 Months · Job location : Sacramento, CA 95833 · Need Local candidates · If you want to know about the requirements for this role, read on for all the relevant information. · Job Description: · Minimum Qualifications ...

  • Talent Groups

    Help Desk Support Technician

    8 hours ago

    Talent Groups Elk Grove, United States

    5+ Years of Experience in Help Desk Support. · - **Key Skills Required: Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple Certified **. · - Install, configure, and maintain Mac OS/Windows 11 operating systems on desktops and laptops. · - Effective and professiona ...

  • Talent Groups

    Help Desk Support Technician

    3 days ago

    Talent Groups Elk Grove, United States

    5+ Years of Experience in Help Desk Support. · - **Key Skills Required: Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple Certified **. · - Install, configure, and maintain Mac OS/Windows 11 operating systems on desktops and laptops. · - Effective and professiona ...

  • NTT America

    Senior Service Desk Technician

    4 days ago

    NTT America Sacramento, United States

    Serves as an escalation point from Service Desk Technicians and Associate Service Desk Technicians in performing to troubleshoot and manage hardware, software or network problems with users. Elevates complex and/or high priority incidents or request Technician, Service Desk, Serv ...

  • NTT America Solutions, Inc.

    Senior Service Desk Technician

    3 days ago

    NTT America Solutions, Inc. Sacramento, United States

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • The Nippon Telegraph and Telephone Corporation (NTT)

    Senior Service Desk Technician

    5 hours ago

    The Nippon Telegraph and Telephone Corporation (NTT) Sacramento, United States

    Want to be a part of our team? · The Sr. Service Desk Technican provides customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians and Associate Service Des ...

  • NTT America

    Senior Service Desk Technician

    6 days ago

    NTT America Sacramento, United States

    Answers company operator calls and direct them to the appropriate person. Takes initial telephone or email inquiries and troubleshoot and manage relatively simple hardware, software or network problems with users. Records required customer and prob Technician, Service Desk, Techn ...

  • NTT

    Senior Service Desk Technician

    3 days ago

    NTT Sacramento, United States Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...

  • Red Oak Technologies

    Help Desk Technician On Site at Sacramento California

    6 days ago

    Red Oak Technologies Sacramento, United States

    Helpdesk Analyst · Located onsite in Sacramento, CA · Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support. · Technical Support, 2+ years, Is Required · Written C ...

  • Americas Technician Services

    Field Service Technician

    1 day ago

    Americas Technician Services Sacramento, United States

    Currently seeking out eligible technicians to perform in the field. Pay starts at $17-$50/HR depending on previous experience and we are open to either hiring for contract work, part-time work, or full-time work · *If you are a DATA CENTER TECHNICIAN then please note that we curr ...

  • Public Employees Retirement System

    Office Technician

    1 day ago

    Public Employees Retirement System Sacramento County, CA, United States

    **Anticipated Interview Dates**:In person interviews are anticipated to be held the week of May 6, 2024. · **Telework Information**:This position is eligible for hybrid work schedule, with up to two days of remote work and three days or more onsite, per week. · Are you interested ...

  • Department of Fish and Wildlife

    Information Technology Associate

    1 day ago

    Department of Fish and Wildlife Yolo County, CA, United States

    Are you looking to be part of a dynamic team that protects the environment? The Department of Fish and Wildlife's Office of Spill Prevention and Response (OSPR) is seeking a motivated individual to work as an Information Technology Associate located in OSPR's Headquarters office ...

  • Gurnick Medical Academy of the Arts

    Front Desk Representative

    1 week ago

    Gurnick Medical Academy of the Arts Sacramento, United States

    Gurnick Academy is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as: Vocational Nurse, Psychiatric Technician and Bachelor of Science in Nursing (RN to BSN pathway) as well as Nursing Assistant, Medical ...

  • Createch - Creative + Tech Staffing

    Software Technician

    1 week ago

    Createch - Creative + Tech Staffing Sacramento, United States

    Job title: Software Technician · Location: Sacramento, CA · (Must be US Citizen or GC holder) · Job description: · help desk is seeking someone who can provide both exceptional customer service and advanced technical support... · are seeking an experienced help desk technical sup ...

  • Mindful Health Solutions

    Lead Patient Care Technician

    8 hours ago

    Mindful Health Solutions Roseville, United States

    **Lead Patient Care Technician** · **About the Company**: · Mindful Health Solutions is a leading outpatient psychiatry group practice dedicated to freeing patients from the burden of mental illness. We are transforming outpatient mental healthcare by providing the most advanced, ...

  • State of California

    information technology technician

    5 hours ago

    State of California Sacramento County, United States

    Job Posting: SERVICE DESK TECHNICIAN · Department of Consumer Affairs · JC SERVICE DESK TECHNICIAN · INFORMATION TECHNOLOGY TECHNICIAN $3, $6,233.00 per Month · Final Filing Date: 5/20/2024 · Application Methods: Electronic (Using your CalCareer Account) By Mail Drop-off ...

  • Penumbra

    Facilities Admin Support I

    8 hours ago

    Penumbra Roseville, United States

    The Facilities Administrative Support I is responsible for coordinating the day-to-day functions such as supply oversight, complex filing, event and meeting planning, coordinating calendars and accommodations, and overall office support. Provides administrative support to other d ...

  • NovaWorks Solutions

    Technician / IT Businessman (m/f/d) IT Support / Helpdesk

    1 minute ago

    NovaWorks Solutions Fair Oaks, United States

    Technician / IT Business Administrator (m/f/d) IT Support / Helpdesk We are looking for you as a HELP DESK TECHNICIAN (M/F/D) to support our subsidiary Scheidt & Bachmann System Service GmbH in the Fuel Retail Solutions business unit at our location in Mönchengladbach in full-tim ...

  • State of California

    Office Technician

    1 day ago

    State of California Sacramento, United States

    Job Description and Duties · The Monterey Bay District encompasses the Watsonville Center and Salinas Satellite. This position will have the opportunity to live in the greater Monterey area and work out of the Watsonville Center supporting the operational needs of the entire Mont ...