MARCOS CORDOVA

My name is Marcos A. Cordova and I am 27 years old. 

Walgreens Pharmacy [February 2015-May 2022] - 7 years 

• Hired as a Customer Service Associate at 19 years of age
• Ended employment as a Senior Certified Pharmacy Technician and Emerging Pharmacy Operations Manager
• COVID-19 Immunizer
• COVID-19 Test Administrator
• Fill and compound medication
• Type prescriptions as they come in to the pharmacy’s software, with the intentions of making them legal binding documents
• Dispense and sell medication to patients
• Expected to deliver extraordinary patient care in a timely, precise manner
• Oversaw pharmacy clerks, pharmacy cashiers, and pharmacy technicians. Strong leadership skills were required of all Senior Certified Pharmacy Technician 
• Trusted with handling CII-CV Schedule medications
• Expected to foster a real rapport with all patients, doing our utmost to address them on a first name basis and ultimately earn their trust
• Experience with Third Party Billing, and resolving third party rejections as they would arise
• Expected to train others on how to resolve all third party rejections 
• Experience with calling many health insurance companies to further resolve third party claims and rejections
• Senior Technicians were expected to resolve all nuanced third party rejections that would come with Medicare and other government agencies. At times, I was expected to call them directly on behalf of patients and process their multiple insurance plans (cooperation of benefits cards, Medicare Part B Supplementary cards, etc.) 
• Experience with calling prescribers and their personnel on behalf of a patient whenever necessary. 

Organic Chemistry Teaching Assistant [August 2021-December 2021] - 5 months

• Offered the opportunity by my Organic Chemistry I professor, Dr. Trisha Vickrey, during the summer of 2021
• Only undergraduate Organic Chemistry teaching assistant at the university
• Unique opportunity to work 1-on-1 with a gifted student who has a physical handicap
• Worked with the student every week, meeting three times per week
• Expected to proctor all exams and quizzes, quizzes were proctored on a weekly basis
• Help the student with their homework, and as well answer any questions regarding the material
• Paid position with the University of Nebraska—Lincoln as my employer

Professional Organic Chemistry Tutor [August 2021-December 2021] -5 months

• Worked with motivated students 1-on-1 with their questions and concerns with the material
• Created strong, professional relationships with them to ensure progress in the course
• All students were personally recommended by their, my now former, professor Dr. Trisha Vickrey
• Free-lance tutor where students paid me directly
• Have worked with multiple students at one time, for up to 2-hour periods

Professional Interpreter [April 2019-March 2022] - ~3 years

• Worked as an agent for Acoma Interpretation & Translation Services, Inc. 
• Medical interpreter for Spanish speaking patients
• Was, at times, expected to transport patients to and from to their appointments 
• Helped patients with all paperwork they were expected to fill out
• Experience with interpreting for up to two hours

Westways Staffing Services [June 2022-Present] - ~6 months

• Employed as an agent for Westways Staffing Services, as a Pharmacy Technician
• Westways has major contract with Safeway pharmacy, which would require me to travel around the state to work as a Pharmacy Technician
• Solely responsible for accurately and efficiently filling medication for patients
• Type prescriptions as they come in to the pharmacy’s software, with the intentions of making them legal binding documents
• Oversaw pharmacy clerks and pharmacy cashiers, helping them resolve any issues or questions they may have about the job or any of its respective operations 
• Trusted with handling CIII-CV Schedule medications
• Expected to foster a real rapport with all patients, doing our utmost to address them on a first name basis and ultimately earn their trust
• Experience with Third Party Billing, and resolving third party rejections as they would arise
• Expected to train others on how to resolve all third party rejections 
• Experience with calling many health insurance companies to further resolve third party claims and rejections
• Experience with calling prescribers and their personnel on behalf of a patient whenever necessary. 

1. Lincoln Southwest High School [2009-2013]
   • Graduated with a 4.0+ GPA on weighted scale (AP & differentiated classes)
   • National Honors Society
2. University of Nebraska—Lincoln [2013-2022]
   • Chemistry Major (2013-2014)
   • Nutrition Science Major (2014-2018)
   • French Major (2019-2022) *1 semester left to acquire Bachelor of Arts in French
   • Minor in Business Administration & Management
3. Université de la Sorbonne de Paris [Summer 2015]
   • Studied abroad to learn the French language in the 16th district of Paris, France—earning an 18/20 (A+) in the course. Here began my journey with the French language