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    Front Desk Representative - Sacramento, United States - Gurnick Medical Academy of the Arts

    Gurnick Medical Academy of the Arts
    Gurnick Medical Academy of the Arts Sacramento, United States

    1 week ago

    Default job background
    Description
    Gurnick Academy is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as: Vocational Nurse, Psychiatric Technician and Bachelor of Science in Nursing (RN to BSN pathway) as well as Nursing Assistant, Medical Assistant, Dental Assistant and Phlebotomy Technician and healthcare programs: Associate of Science in Physical Therapist Assistant, Ultrasound Technology, MRI, Radiologic Technology, and Bachelor of Science in Diagnostic Medical Imaging.

    Basic Function

    The Front Desk Representative [FDR] is the initial interface for potential students and is important to the overall image of the campus (professionalism, credibility, etc.).

    Initial questions are answered and determinations are made by the FDR to properly screen and direct calls whether they are prospective students, clinical sites, partners, vendors, employees, or active students.

    The FDR will answer basic questions and screen initial applicants to ensure they understand program requirements and then enter their information into the GE.

    Those people not initially ready to explore an education with Gurnick will be placed in the lead pipeline for parallel path activities (lead nurturing) -invites to future events / seminars, educational newsletters, etc.

    It is critical that any promises / commitments made for information are noted in the GE's to do list and followed through on in a timely way.

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