Jobs
>
Vacaville

    Service Desk Representative - Vacaville, United States - Active Wellness

    Default job background
    Description
    Job Description

    Job Title: Temporary Service Desk Representative

    Pay Transparency:$16.00 -$17.00 hourly

    Hours: Part-Time Evenings Weekends

    Role and Responsibilities

    The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership sales. This person has the responsibility of being responsive to members; checking members in and acting as a resource for members' needs of goods and services while in the club facilities. The Service Desk Representative acts as the clubs first line of communication with members and creates a friendly and welcoming environment.

    Specific Responsibilities

    Essential Functions
    • Greet members/guests enthusiastically and efficiently handle the check-in process
    • Answer telephone and field calls
    • Schedule services appointments and take reservations either in person or by phone
    • Assist members with purchases of retail goods and club services
    • Present membership information to prospective members, as well as refer them to Member Sales Department
    • Be knowledgeable about all programs and activities offered throughout the center
    • Promote club services and activities
    • Assist with keeping the club well stocked and clean
    • Inventory of food items as well as locker and laundry service
    • Maintain communication log and lost found ledger
    • Handle member injury and illness incident reporting
    • Administer emergency care to members and guests in need of assistance
    • Work as a TEAM with all other departments
    • Other duties and responsibilities as assigned by supervisor
    Other Functions
    • Promote club services and activities
    • Assist with keeping the club well stocked and clean
    • Attend Active Wellness site meetings and trainings
    • Handle injury and illness and security incident reporting
    Requirements

    Qualifications and Education Requirements
    • Previous health club personal training experience is a plus.
    • Previous experience with Member Management Systems is a plus.
    • Basic accounting skills, customer service skills, results oriented, basic computer skills, ability to multitask, and commitment to the fitness industry
    • Minimum GED/High School Diploma or equivalent
    • Must be detail oriented, organized and highly responsive with a commitment to customer service
    • Strong verbal communication skills
    • Basic computer skills, customer service skills, results oriented, ability to multitask, and commitment to the fitness industry
    • AED/CPR/First Aid Certified
    • Proof of citizenship or legal status
    Physical and Working Conditions
    • Ability to take the responsibility for the health and safety of others
    • Ability to stand for several hours in a same shift; ability to lift 25 lbs
    • Fitness club environment
    • Must follow OSHA and Active Wellness safety standards
    This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.

    Active Wellness LLC is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our locations or our website


  • Animal Den Pet Resort Sacramento, United States

    Job Overview: · "A dog is the only thing on earth that loves you more than you love yourself. " · **Duties**: · - Provide accurate and timely information to customers regarding products, services, and promotions · - Resolve customer complaints and issues in a professional and eff ...


  • Active Wellness Napa, United States

    SERVICE DESK REPRESENTATIVE · Pay Transparency: $17-$19 hourly · Role and Responsibilities · The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membership ...


  • Active Wellness Napa, United States

    Job DescriptionSERVICE DESK REPRESENTATIVEPay Transparency: $17-$19 hourlyRole and ResponsibilitiesThe Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well as new membersh ...


  • Active Wellness Napa, United States

    Job Description · SERVICE DESK REPRESENTATIVE · Pay Transparency: $17-$19 hourly · Role and Responsibilities · The Service Desk Representative is a high profile customer service position delivering beyond our member's expectations. They contribute to member retention, as well ...


  • Gurnick Medical Academy of the Arts Sacramento, United States

    Gurnick Academy is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as: Vocational Nurse, Psychiatric Technician and Bachelor of Science in Nursing (RN to BSN pathway) as well as Nursing Assistant, Medical ...

  • Thermo Fisher Scientific

    Client Services

    2 weeks ago


    Thermo Fisher Scientific Vacaville, United States

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide ou ...


  • Thermo Fisher Scientific Vacaville, United States

    As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide ou ...


  • Atlantic Aviation Napa, United States Full time

    Job Description · Job DescriptionWhy You'll Love This Aviation Front Desk Customer Service Representative Job · Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredi ...

  • Motel 6

    Hospitality

    2 weeks ago


    Motel 6 Vallejo, United States

    POSITIONSUMMARY: · The Guest Services Representative is responsible for creating a hospitable guest experience and for performing tasks associated with the front desk. The Guest Services Representative position is a member of the Welcome Team. · PRIMARY DUTIES&RESPONSIBILITIES: · ...


  • Redwood Credit Union Napa, United States

    We are looking for a Part-Time Member Service Center Representative, with experience working in a Call Center Environment and that have a strong focus of providing outstanding Member Service by performing a variety of Member Service duties. These duties are associated with teller ...


  • Carlton Senior Living - Pleasant Hill - Martinez Pleasant Hill, United States Full time

    **Great Place to Work Certified**: · **#BestWorkplaces**: · **#GPTWCertified**: · At Carlton, we are dedicated to enriching the lives of older adults by offering personalized care and fostering a warm and supportive environment. We know it takes a special group of individuals to ...


  • Brown Estate Vineyards Napa, United States

    **SUMMARY** · **HOST + CUSTOMER SERVICE RESPONSIBILITIES **include the following, as well as other duties and responsibilities that may be assigned. · - Take full ownership of BDT's front desk · - Assist with general clerical duties as assigned · - Provide a positive first impres ...

  • Sage Hospitality

    Front Desk Agent

    2 weeks ago


    Sage Hospitality Napa, United States

    **Why us?** · Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. · Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious ...

  • Sage Hospitality

    Front Desk Agent

    1 week ago


    Sage Hospitality Napa, United States

    Why us?: · Sage Hospitality Group is set to hire a full time Front Desk Agent to join us at the Napa Valley Marriott Hotel & Spa. · Get a different Northern California experience at Napa Valley Marriott Hotel & Spa, with comfortable rooms and suites, garden spaces, a luxurious re ...


  • Hilton Garden Inn Sacramento Sacramento, United States

    This is the job description for FRONT OFFICE/OPS MGR (SALARIED) · **Job Title**: Front Office/Operations Manager (Salaried) · **Department**: Rooms · **Company**: Dimension Hospitality · **Reports To**: General Manager, Director of Rooms, Assistant General Manager · **Supervises* ...


  • VCA Animal Hospitals Sacramento, United States

    **Job Title**:Client Service Representative Lead · **Location**:VCA Sacramento Veterinary Referral Center, Sacramento, CA · **Position Type**: Full-time · **About Us**: VCA Sacramento Veterinary Referral Center is a premier provider of advanced veterinary care, dedicated to ensur ...


  • The Pep Boys Manny Moe & Jack of California Vallejo, United States

    **Position Summary** · Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. · **Duties & Responsibil ...

  • Transdev

    Bus Operator

    6 days ago


    Transdev Antioch, United States Full time

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 location ...


  • Gray West Construction Inc West Sacramento, United States

    **Gray West Construction is actively seeking an organized and outgoing Warehouse Coordinator to join our team based out of our West Sacramento location.** · **JOB DESCRIPTION: WAREHOUSE COORDINATOR** · Independently coordinates and performs ongoing facilities maintaining warehous ...

  • Ross Stores, Inc.

    Store Manager

    2 weeks ago


    Ross Stores, Inc. Sacramento, United States

    **Welcome to Ross Stores, Inc., where our differences make us stronger ** At Ross and dd's, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed to building diverse teams and an inclusive culture. W ...