- Meet & greet consumers in a courteous and professional manner; Obtain information regarding needed services in a confidential manner;
- Answer telephone in a courteous and professional manner and relay prompt, accurate messages to appropriate staff, Maintain confidentiality at all times.
- Ensures pleasant and clean surroundings.
- Maintains/updates all filing.
- Responsible for ensuring all copies of all forms are available
- Provides client telephone screenings and intakes.
- Provides support to the professional staff as needed, including mailing functions.
- Responsible for receiving and recording payments.
- Responsible to make client reminder calls.
- Responsible to run monthly reports as needed.
- Enters demographic data and gathers data.
- Responsible for completing all clients filing, initial auditing of client charts, tracking units on a daily basis.
- Responsible for preparing and faxing out monthly/ weekly reports and letters to probation officers/referral sources.
- Responsible for all client intake procedures, screening, ensuring client scheduling according to funding source requirements. (ensuring that client funding/fees are established prior to sessions).
- Making sure all paperwork is in files and signed by clinician, client.
- Making sure that files are put together properly and all necessary paperwork has been pulled (30/90 day reviews, monthly reports etc.).
- Responsible for preparing daily logs
- Responsible to know and follow the Health and Safety procedures of the agency.
- Ensure that closed charts (brief case closings and discharges) are taken logged and filed properly.
- Update client information at each visit.
- Make sure clients insurance information is correct, send to billing for verification.
- Ensure all required information is scanned into the EMR on a daily basis.
- Computer experience is a MUST.
- Skill in word processing, data entry, language use, and spelling.
- Customer Service skills in a professional environment.
- Ability to deal professionally and effectively with the public.
- Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations.
- Ability to maintain confidentiality and understand HIPAA.
- Attention to detail is a requirement for this job.
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Office Assistant - Virginia Beach, United States - GMA Interventions
Description
Job Description
Job DescriptionSalary: NegotiableOffice Assistant – GMA Interventions is seeking an Office Assistant. This is a full-time 35-40 hours per week position, weekdays with some Saturdays.
Responsible for all general secretarial duties:
EXPERIENCE AND QUALIFICATIONS:
Bilingual in Spanish a plus.