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    Office Assistant - Virginia Beach, United States - GMA Interventions

    GMA Interventions
    GMA Interventions Virginia Beach, United States

    4 weeks ago

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    Description
    Office Assistant - GMA Interventions is seeking an Office Assistant. This is a full-time 35-40 hours per week position, weekdays with some Saturdays.

    Responsible for all general secretarial duties:
    • Meet & greet consumers in a courteous and professional manner; Obtain information regarding needed services in a confidential manner;
    • Answer telephone in a courteous and professional manner and relay prompt, accurate messages to appropriate staff, Maintain confidentiality at all times.
    • Ensures pleasant and clean surroundings.
    • Maintains/updates all filing.
    • Responsible for ensuring all copies of all forms are available
    • Provides client telephone screenings and intakes.
    • Provides support to the professional staff as needed, including mailing functions.
    • Responsible for receiving and recording payments.
    • Responsible to make client reminder calls.
    • Responsible to run monthly reports as needed.
    • Enters demographic data and gathers data.
    • Responsible for completing all clients filing, initial auditing of client charts, tracking units on a daily basis.
    • Responsible for preparing and faxing out monthly/ weekly reports and letters to probation officers/referral sources.
    • Responsible for all client intake procedures, screening, ensuring client scheduling according to funding source requirements. (ensuring that client funding/fees are established prior to sessions).
    • Making sure all paperwork is in files and signed by clinician, client.
    • Making sure that files are put together properly and all necessary paperwork has been pulled (30/90 day reviews, monthly reports etc.).
    • Responsible for preparing daily logs
    • Responsible to know and follow the Health and Safety procedures of the agency.
    • Ensure that closed charts (brief case closings and discharges) are taken logged and filed properly.
    • Update client information at each visit.
    • Make sure clients insurance information is correct, send to billing for verification.
    • Ensure all required information is scanned into the EMR on a daily basis.
    EXPERIENCE AND QUALIFICATIONS:
    • Computer experience is a MUST.
    • Skill in word processing, data entry, language use, and spelling.
    • Customer Service skills in a professional environment.
    • Ability to deal professionally and effectively with the public.
    • Ability to deal with a diversity of people in many types of crisis situations, make appropriate assessments and referrals, and recognize one's own limitations.
    • Ability to maintain confidentiality and understand HIPAA.
    • Attention to detail is a requirement for this job.
    Bilingual in Spanish a plus.
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