- Must have at least 2 years' experience in providing customer focused service with knowledge of Windows operating systems.
- Exceptional ability to provide technical support and resolve queries; in-depth knowledge of computer hardware, software, and networks; and the ability to determine IT needs and train end-users.
- Experience in documenting processes and monitoring performance metrics.
- Advanced knowledge of database maintenance and system security.
- Ability to keep up with technical innovation and trends in IT support.
- Exceptional interpersonal and communication skills.
- CompTIA Security+ Certificate is highly desirable. $70,000 - $80,000 a year Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and geographic region & may vary from the amount above. This range does not represent additional compensation benefits (such as sales commissions, short - and long - term incentive packages, 401K match, medical, dental or vision insurance).
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IT Specialist with Security Clearance
1 week ago
TEKsystems c/o Allegis Group Honolulu, United StatesInteracts with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Collects, identifies, defines, and organizes detailed user and information technology requirements. Coordinates and collaborates with other ...
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IT Specialist with Security Clearance
1 week ago
TEKsystems c/o Allegis Group Honolulu, United StatesInteracts with the customer to gain an understanding of the business environment, technical context, and organizational strategic direction. Collects, identifies, defines, and organizes detailed user and information technology requirements. Coordinates and collaborates with other ...
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PLUMBER with Security Clearance
3 weeks ago
Department of Defense Hickam AFB, United StatesDuties * You will locate and tap main lines, set up system routes, place and cut route openings, and place hangers for correct level and slope to make repairs. * You will select tools, methods, or techniques to use to carry out plumbing work. * You will align pipes, valves, fitti ...
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LABORER with Security Clearance
4 weeks ago
Department of the Navy Pearl Harbor, United StatesSummary This is a public notice flyer to notify interested applicants of anticipated vacancies through the DHA for Domestic Defense Industrial Base Facilities and the Major Range and Test Facilities Base in the DoD. Applications will not be accepted through this flyer. Interested ...
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PLUMBER with Security Clearance
3 weeks ago
Department of the Navy Hickam AFB, United StatesSummary You will serve as a PLUMBER in the Naval Facilities Engineering Command of NAVAL FACILITIES ENG COMMAND HAWAII. Duties * You will locate and tap main lines, set up system routes, place and cut route openings, and place hangers for correct level and slope to make repairs. ...
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LABORER with Security Clearance
3 weeks ago
Department of Defense Honolulu, HI, United StatesDuties · • You will follow general instructions to perform work that requires moderately heavy physical effort and may involve a number of successive steps or processes. · • You will run hand and power lawnmowers; clear small trees and bushes utilizing hatches, hand-saw or clippe ...
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TECHNICIAN with Security Clearance
3 weeks ago
Department of the Navy Joint Base Pearl Harbor-Hickam, HI, United StatesSummary This is a public notice flyer to notify interested applicants of anticipated vacancies · Applications will not be accepted through this flyer · Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered · There may or may ...
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Estimator with Security Clearance
3 weeks ago
DAWSON Honolulu, HI, United StatesMahalo for your interest in this role Please see the full position description below and click Start Your Application when ready · For more information about DAWSON, please visit · Salary Range: $80,000-$110,000 JOB TITLE: Estimator BUSINESS SERVICE LINE: PAC ' Honolulu Office R ...
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Security Assistant with Security Clearance
3 weeks ago
Department of Defense Fort Shafter, United StatesDuties * Serves as US Army Pacific (USARPAC) G-2 Security Assistant, supporting AR 380-5 intelligence-related multi-discipline security programs, to include Physical, Personnel, and Industrial Security disciplines. * Performs variety of routine to complex administrative security ...
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Booz Allen Hamilton Honolulu, United StatesJob Number: R Industrial Security Administrator · Key Role: Ensure meticulous adherence to company security policies and procedures, 32 CFR Part 117, the National Industrial Security Program Operating Manual ( NISPOM ) and other government directives as applicable . C ond uct com ...
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Cyber Security Engineer with Security Clearance
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Nalu Tech Solutions Inc (NTSI) Honolulu, United StatesNalu Tech Solutions, Inc. Main Fax Cyber Security Engineer – Senior JOB SUMMARY Part of a team of 18 IT staff providing C4IM support to the Army Reserve Pacific NOC G6 located at Ft. · Shafter Flats. The Army Reserve Pacific AOR spans the largest DoD Theater on the globe covering ...
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Department of the Army oahu island, United StatesDuties * You will serve as a Shift Supervisor for the Security Guard force assigned under the authority of the Senior Commander at IMCOM supported installations. * You will plan and coordinate the activities of a guard force shift, to ensure the maintenance of physical security s ...
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Network Engineer with Security Clearance
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Gridiron IT Solutions Honolulu, United StatesGridironIT is seeking a Senior Network Engineer local to the Honolulu, Hawaii area Secret clearance is required. The Opportunity: · A well-designed network is critical to move data and enable agencies to achieve their mission, but how can an organization make sure their network w ...
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Systems Administrator with Security Clearance
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Booz Allen Hamilton Pearl Harbor, United StatesJob Number: R Systems Administrator · The Opportunity: Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to secure and maintain the technology used to present the bri ...
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Environmental Engineer with Security Clearance
3 weeks ago
Nakupuna Companies Honolulu, HI, United StatesOverview Nakupuna Consulting is looking for an Environmental Engineer to support the Nakupuna Companies' Environmental Services line of business, providing technical services to ensure that all environmental service goals are attained · Responsibilities This position requires an ...
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IT Specialist Mid with Security Clearance
1 week ago
TEKsystems c/o Allegis Group Honolulu, United StatesJob Description: · Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Assist ...
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ColdFusion Developer with Security Clearance
3 weeks ago
Booz Allen Hamilton joint base pearl harbor-hickam, United StatesJob Number: R ColdFusion Developer · The Opportunity: Your combination of people skills and system administrator expertise makes you the team hero, solving one problem after another. What if you could use those skills to improve the technology supporting the Department of Defense ...
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Data Architect with Security Clearance
3 weeks ago
Booz Allen Hamilton joint base pearl harbor-hickam, United StatesJob Number: R Data Architect · The Opportunity: For an organization to transform in today's digital world, it needs to properly collect, store, and organize its data. Effective data management can enable more efficient operations, yielding more growth. As a data architect, you kn ...
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Data Architect with Security Clearance
3 weeks ago
Booz Allen Hamilton joint base pearl harbor-hickam, United StatesJob Number: R Data Architect · The Opportunity: For an organization to transform in today's digital world, it needs to properly collect, store, and organize its data. Effective data management can enable more efficient operations, yielding more growth. As a data architect, you kn ...
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Cambridge International Systems, Inc. Honolulu, United StatesWhen you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today's most threatening and complex obstacles Cambridge International Sys ...
Customer Support/Technical Support with Security Clearance - Pearl Harbor, United States - Hexagon US Federal
Description
Position Overview:
As a Customer Support/Technical Support specialist on the IT Customer Support Team, you will provide the organization with information technology support to optimize operational efficiency.
Your duties will include resolving technical issues, maintaining hardware and software installations, and improving IT systems.You will provide technical support in Tier 1, Tier 2, and sometimes resolve problems that fall in the Tier 3 level.
Your daily work tasks will include providing general network support for customer such as end device support such as VoIP, fax, printers, WYSE, and thick clients, web cameras, upgrade and re-image laptops; providing on-site customer support to fly-away teams such as setting up user accounts, logon process, setting up print queues, and accessing portals.
You will also perform periodic security assessments and update equipment inventory system; assist customers in resolving access problems, printer problems, et; assist with procurement of IT equipment; and maintain Emergency Control Center (ECC) IT equipment.
Experience Required:
Required Level of Security Clearance:
Secret Clearance Security Clearance Statement:
This position requires a government security clearance, you must be a US Citizen for consideration.