Jobs
>
San Francisco

    Client and Executive Support - San Francisco, CA, United States - Pathways Home Health, Hospice and Private Duty

    Pathways Home Health, Hospice and Private Duty
    Pathways Home Health, Hospice and Private Duty San Francisco, CA, United States

    1 week ago

    Default job background
    Description

    For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care.

    We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect.


    TITLE:
    Client Relations Executive


    OFFICE LOCATION:
    South San Francisco


    TERRITORY:
    San Francisco County


    SCHEDULE:
    Full Time


    SHIFT :
    Days and some weekends

    The posted compensation range of $74,256 - $102,139 (annual salary) is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting.

    Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law.


    POSITION SUMMARY:

    The Client Relations Executive (CRE) makes essential contributions to the achievement of the organization's objectives as a field-based business development representative, consistently meeting the volume expectations for referrals and admissions.

    The CRE is expected to travel to various referral sources and potential patients and communicate Pathways Home Health and Hospice services, patient criteria and agency policies to secure appropriate contracts for patient care.

    The position maintains and grows current market share and grows new sources of business sufficient to support the branch's business plan.

    This position will work with the Director, Business Development; Regional Vice President, Market Development; or Vice President, Sales and branch Director, Operations to develop and execute


    AREAS OF RESPONSIBILITY:
    1.

    Supports Pathways' mission to exceed the expectations of our customers, associates, and shareholders in the delivery of health care and support services in a way that a caring family provides.

    Supports Pathways' values, strategic goals and high standards of customer service. Consistently lives People First Behaviors. Follows the policies and procedures of the organization.
    2. Adheres to the Corporate Compliance Program, including confidentiality of HIPAA health protected health information.
    3.

    Must meet or exceed established monthly admission target(s) as provided by their supervisor and determined by the branch monthly budget.

    4.

    Identifies and qualifies health care relationships within regional territory with a focus on skilled nursing facilities, assisted living communities, Community Based Residential Facilities, physicians and other health care providers and hospital systems as a source of referrals and admissions.

    The CRE is expected to make at least (tbd) site visits each month to various health care providers and (tbd) telephone calls each month to health care providers to expand the group of referral sources and sources for admissions.

    5. Develops and maintains relationships with key customer sources through regular contact and follow-up procedures.
    6. Acts as the key contact for client troubleshooting and conflict resolution.
    7.

    Responsible for developing and working a yearly business plan for the region that includes strategies for exceeding established budgets and goals.

    8.

    Develops and maintains accurate data on customer relationships within RSL on each key referral source to provide client information needed to build strong ties and deliver customer satisfaction.

    9. Communicates to branch(es) on a daily basis to give and receive vital client information.
    10. Completes reports detailing field activity and results on a weekly basis.
    11. Represents Pathways in relevant professional organizations and in the community.
    12. Assists in proposal preparation and presentation.
    13. Analyzes and makes recommendations for contracts.
    14. Assists with educating the community about services.
    15. All other duties as assigned.
    16.

    Home Health and Hospice CRE(s) Follows referral of a patient to Pathways, assists facility discharge coordinators in coordinating quality home care services for clients in the following manner:

    a. Determines patient eligibility for home care services and secures patient admissions.
    b.

    Effectively communicates with appropriate disciplines involved in the care of potential home care clients, and provides information and recommendations to Pathways staff.

    c.

    Develops professional working relationships with health care providers and facilities, generating an open flow of information and support of home care goals; provides value added counsel, teaching and resourceful problem solving.

    d. Available to all discharge planners, physicians, other personnel and clients to 1) analyze eligibility for home care or hospice and provide general guidance in determining if a patient would benefit from home care or hospice services and/or 2) explain Medicare and Medicaid guidelines, insurance plan benefits, financing options, Pathways policies, etc.


    QUALIFICATIONS:
    Health care professional credential, Bachelor's degree or comparable business experience required
    Previous Home Health exposure or experience highly preferred
    Minimum of one year of related sales experience, preferably in a health care/medical field or patient transportation
    Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals.
    Excellent communication skills, both verbal and written.
    Strong knowledge of computer-based applications, including Microsoft Office applications (Excel, Word & PowerPoint) and territory management systems.
    Excellent time management, organizational, administrative and presentation skills, as well as the ability to work independently and interdependently, to interact with all levels of staff and management, set priorities, manage multiple demands effectively and use good judgment
    Excellent interpersonal skills with diverse customers and staff.

    Must be highly articulate and capable of communicating effectively with groups and individuals verbally and in writing, with strong presentation skills and ability to interact with all levels of staff and management using superior interpersonal and influencing skills.

    Communicates with optimism about the future.
    Ability to travel, valid driver's license, auto liability insurance coverage according to company policy.
    Apply for this position
    Required
    Apply with Indeed
    First Name
    Last Name
    Email Address
    Phone
    Human Check
    I consent to be contacted over SMS/Text for this job.
    #J-18808-Ljbffr
  • Tata Consultancy Service Limited

    Support Executive

    1 day ago

    Tata Consultancy Service Limited West Valley City, United States

    Job Title · Support Executive · Key words to search in resume · Desktop Support · End User Computing · Hardware · Software · Technical/Functional Skills -MUST HAVE SKILLS · Extensive knowledge on Windows OS · Stock Management · IMACD · #LI-CM2 ...

  • Diligente Technologies

    Executive IT Support Specialist

    1 week ago

    Diligente Technologies San Francisco, United States

    Client is seeking an Executive IT Support Specialist. · Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end ...

  • Diligente Technologies

    Executive IT Support Specialist

    1 week ago

    Diligente Technologies San Francisco, United States

    Client is seeking an Executive IT Support Specialist. · Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the technical expert on all areas of end ...

  • Cirrus Group Consulting

    Executive IT Support Specialist

    4 days ago

    Cirrus Group Consulting San Francisco, United States

    Do you want to join a team where your contributions and opinions matter? · If you are successful, then we are We believe our employees are the key to success and continued growth. Join our team of dedicated technologies that love having a work-life balance. · Executive IT Suppo ...

  • Evolver

    Executive IT Support Specialist

    6 days ago

    Evolver San Francisco, United States

    Job Description · Job Description · Executive IT Support Specialist · Evolver is seeking an · Executive IT Support Specialist · to work in downtown San Francisco, CA. · Executive IT Support Specialist will provide day-to-day support to the Executive staff & Trading Floor empl ...

  • Diligente Technologies

    Executive IT Support Specialist

    1 week ago

    Diligente Technologies San Francisco, United States

    Client is seeking an Executive IT Support Specialist. · Learn more about the general tasks related to this opportunity below, as well as required skills. · Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the ...

  • YMCA

    Executive Support Director

    6 days ago

    YMCA West Valley City, United States

    We are The Y, an association that values, and is made stronger by, its diverse people. · Job Description · The Executive Support Director supports the work of the YMCA, a leading nonprofit, charitable organization committed to strengthening community through youth development, ...

  • Evolver Commercial

    Executive IT Support Specialist

    8 hours ago

    Evolver Commercial San Francisco, United States

    Job Description · Job DescriptionEvolver is seeking an Executive IT Support Specialist. · Executive IT Support Specialist will provide day-to-day support to the Executive Staff and Trading Floor employees of the company. This position will require a candidate that will be the tec ...

  • Greenberg Traurig

    Executive Support Specialist

    1 week ago

    Greenberg Traurig San Francisco, United States Full time

    Description · The San Francisco office of Greenberg Traurig, a global law firm, currently has an excellent full-time employment opportunity for an Executive Support Specialist in the Labor & Employment Department. We offer competitive compensation and an excellent benefits packag ...

  • Placed

    Executive Technical Support Engineer

    1 week ago

    Placed San Francisco, United States

    This position will be a member of our Global IT Customer Success team, based out of our headquarters in San Francisco. The primary focus of this high-profile role is to ensure seamless technological support for the CEO, Chief of Staff, and Executive Assistance team. When you are ...

  • Adyen

    Support Sales Commercial Executive

    1 day ago

    Adyen San Francisco, CA, United States

    Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. For our teams, we create an environment with opportunities for our people to succeed, backed b ...

  • San Francisco Campus for Jewish Living

    Executive Assistant

    2 days ago

    San Francisco Campus for Jewish Living San Francisco, United States

    **San Francisco Campus for Jewish Living**: · Founded in 1871 as the Hebrew Home for Aged and Disabled and previously referred to as the "Jewish Home", the San Francisco Campus for Jewish Living (SFCJL) has a long and storied history of providing high-quality care to the communit ...

  • University of California San Francisco

    Administrative Director, Executive Health Services

    4 days ago

    University of California San Francisco San Francisco, United States

    Reporting to the Affiliate Network Chief Operating Officer and in conjunction with the Medical Director of the Executive Health Services, the Administrative Director is responsible for the administrative direction and oversight of the Executive Health Practice and delivery of car ...

  • ProductBoard

    Chief of Staff

    4 days ago

    ProductBoard San Francisco, United States

    ** We request that this professional be onsite at our offices on 333 Bush Street, San Francisco, whenever Hubert is at the office, which is typically at least three days per week (Mon, Tue, and Thursday)._ · We are searching for a passionate, and agile Chief of Staff & Executive ...

  • ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO

    Executive Assistant

    1 day ago

    ST VINCENT DE PAUL SOCIETY OF SAN FRANCISCO San Francisco, United States

    **_Life changing work_**_ _**_* Welcoming staff · - Generous benefits · - Advancement opportunities_** · **Join the St. Vincent de Paul Society of San Francisco and be part of the solution to break the cycles of homelessness and domestic violence in San Francisco**. · **History, ...

  • Wells Fargo

    Business Execution Consultant

    2 days ago

    Wells Fargo San Francisco, United States

    **About this role**: · Wells Fargo is seeking a Business Execution Consultant supporting Merchant Services. · **In this role, you will**: · - Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives · - Identi ...

  • Rodan and Fields, LLC

    Global Programs

    1 day ago

    Rodan and Fields, LLC San Francisco Bay Area, United States

    **The Opportunity**: · Rodan + Fields is currently in search of an Associate Manager for Global Programs and Incentives to oversee Consultant Programs and Incentives within our global operations, reporting to the Global Programs Manager. This role involves a high level of cross-f ...

  • University of California San Francisco

    Executive Director for Nursing/patient Care Service

    3 days ago

    University of California San Francisco San Francisco, United States

    The Executive Director for Nursing/Patient Care Services is responsible for the review, analysis, and evaluation of management systems and programs for Nursing and Patient Care Services enterprise-wide. The incumbent coordinates with Nursing/Patient Care Services and Finance lead ...

  • City and County of San Francisco

    Deputy Director of Planning, Performance and

    2 days ago

    City and County of San Francisco San Francisco, United States

    **Company Description** Appointment Type**: · Permanent-Exempt (PEX). This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the appointing officer. · **Application Opening**:May 8, 2024 · **Application ...

  • Curo Pet Care

    Marketing Coordinator

    4 days ago

    Curo Pet Care San Francisco, United States

    **Company Description**: · Curo Pet Care ("Curo") is a family-owned veterinary company founded in 2015. We are based in San Francisco, with operations in California, the Pacific Northwest, and the Rocky Mountains. · We collaborate with entrepreneurial Doctors, Hospital Administra ...