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    Transportation Assistant - Herndon, United States - Transportation Security Administration

    Transportation Security Administration
    Transportation Security Administration Herndon, United States

    3 days ago

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    Description

    Summary

    Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.

    Duties

    This Transportation Assistant position is located in the Systems Operation Control Section, Flight Operations Branch, Flight Operations Division, Law Enforcement/Federal Air Marshal Service (LE/FAMS), Transportation Security Administration (TSA), Department of Homeland Security (DHS). Duties include but are not limited to:
  • Knowledge of rules and procedures involving foreign and domestic travel practices and restrictions sufficient to provide advice, investigate and resolve discrepancies and respond to a range of recurring questions from internal and external stakeholders.
  • Knowledge of computer-based airline reservation systems, processes, and terminology.
  • Knowledge of transportation documents to investigate and resolve routine or recurring discrepancies, check documents for adequacy, and/or perform other comparable actions.
  • Ability to select and interpret appropriate guidance, conduct fact-finding and evaluate circumstances in order to take necessary action to maintain schedules and operational priorities even with short notice or complicating factors.


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