Customer Service Representative - Columbia, United States - Club Car Wash

Club Car Wash Columbia, United States

1 month ago

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Description

COMPANY PROFILE

Club Car Wash is one of the fastest growing tunnel car wash companies in the United States. We currently operate 150+ stores throughout Missouri, Kansas, Illinois, Iowa, Oklahoma, Nebraska, Wisconsin, Texas, Arkansas, and Tennessee with plans of expanding to several other markets. With this type of growth, there is boundless opportunities for career-minded talent who strives to provide exceptional service and excellent car wash quality for all our customers. Have fun working in a professional, indoor/outdoor work environment.

Are you ready to #JoinTheClub?

As A Call Center Representative You Will:

Provide professional customer service, and satisfactorily answers to customers queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company's new products, services and policies
Research required information using available resources
Collaborate with other call center professionals to improve customer service
Help to train new employees and inform them about the company's customer management policies
Must have the ability to multitask
Must have good communication skills

Benefitting You:

Career advancement opportunities – A job that grows with you, we promote great team members
On-site & continual training and development
Competitive compensation
Paid Time Off beginning from the day you start
Comprehensive benefits package including medical, dental and vision for full-time employees
Plan for your future with 401K contribution options

We are looking for friendly, enthusiastic people who enjoy serving customers — we will teach you everything else you need to know.

#CCW1

Club Car Wash is an equal opportunity employer.

All positions are contingent on passing a pre-employment drug screening and background check.

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