- Explore more about us on our official website
- Check out customer reviews (4.7/5.0) on our platform
- Position Type: Full Time
- Hourly Pay Rate: $18
- Additional Performance Pay: $100-$400 per month
- Working Hours: 8:30am-5:30pm, Monday to Friday; occasional overtime may be necessary based on operational requirements
- Opportunities for skill enhancement and career progression
- Structured training program specific to the position
- Guidance and support through coaching and mentorship
- Internal promotion policy for career advancement
- Comprehensive benefits package
- Recognition programs and appreciation initiatives
- Provide exceptional customer service via phone and in-person interactions
- Handle payment transactions and maintain customer accounts
- Engage current and previous customers for potential business opportunities
- Ensure security and accuracy of cash-related tasks
- Execute various office administrative duties
- Assess creditworthiness and process loan requests
- Undertake any additional tasks as delegated
- High school diploma or equivalent qualification
- Proficient in communication and time management
- Access to personal transportation with valid insurance
- Ability to remain seated or standing for extended periods
- Adequate strength to lift and handle up to 20 pounds
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Customer Service Representative - Jefferson City, United States - Tower Loan
Description
Exciting Opportunity with Tower Loan
Join us at Tower Loan as a Customer Service Representative where you will play a vital role in ensuring top-notch customer experiences. We offer a great platform for a fulfilling career with ample chances for personal and professional growth. Whether you excel in customer service or aspire to take on leadership positions, Tower Loan has a spot for you.
About Tower Loan:
As one of the leading privately-owned Consumer Finance companies in the United States, Tower Loan has been serving customers with personal loans, home equity loans, and retail sales financing for over eight decades.
Position Details:
Benefits & Perks:
Key Responsibilities:
Requirements:
