- Cultivate loyal client relationships and become a trusted partner
- Empower the creative team to do their best work
- Achieve the best outcome for client
- Contribute to achievement of agency and department goals
- Build and maintain strategic relationships with key client stakeholders at all levels
- Delight clients with the very best service they can imagine
- Offer creative and strategic input to propose the right solutions for the project
- Deliver excellent work on time and on budget
- Communicate both good and bad news with tact and aplomb
- Confidently present ideas and lead meetings and conversations
- Underpromise and overdeliver
- Keep a smile on our face and treat clients the way we would hope to be treated if we were in their shoes
- Take the time to learn and understand the client's business and objectives
- Collaborate, communicate and work as a team
- Keep clients updated on project status and make sure they are happy with how the work is progressing
- Act as a liaison between the client and the creative team to ensure the client's needs and are being met on every project
- Shepherd each project through the creative department and ensure they are on brand and on brief from concept to delivery
- Never stop improving by keeping an open mind, learning new things and staying in touch with traditional and non-traditional marketing trends
- Remember that we succeed when our clients succeed
- Give projects direction and maintain a clear strategy
- Provide strategic input to develop, coordinate and/or write a detailed creative brief for each project
- Project manage campaigns across the full marketing mix, ensuring they are on point from concept to delivery
- Lead kick-off meetings with the client and/or design team at the onset of each project
- Stay organized, make sure the team has everything they need to do the work and get answers or missing items quickly
- Remember we are all on the same team and working towards the same goals
- As part of the team, prepare for and participate in new business presentations and pitch fresh and innovative solutions to clients/prospects
- Meet with potential clients and explain the merits of Waltz Creative
- Take care of our own business by meeting deadlines and staying on top of key responsibilities such as:
- Track and submit a weekly log of billable time
- Monitor budgets, changes of scope and general client/project information using agency project management system (Function Point)
- Complete projects in a timely manner and review financials before invoicing
- Embody the Waltz mantras and put forth our best effort every day
- Significant experience in professional client relationship management
- Confidence to work as an authoritative figure in a busy team
- Solid background in advertising, design or marketing
- Experience in print, web, advertising, digital and social campaigns
- Excellent written and oral communication skills
- Effective team management capabilities
- Ability to build a budget and work in spreadsheets
- Ability to keep track of the nuances of many projects and clients, shifting priorities, etc.
- Microsoft Office
- Google Suite
- Adobe Acrobat
- Project Management/Collaboration tools
- Database Management programs
- Customer Relationship Management
- SEO Tools
- Survey Products
- Inbound and Outbound Marketing Platforms
- Billing Programs
- Marketing/Webinar Tools
- Research Services
- 2 weeks vacation plus paid sick time
- 10 paid holidays
- Hybrid work model
- 100% medical, dental, vision premiums for employee
- Simple IRA matching program
- Close vision (clear vision at 20 inches or less)
- Color vision (ability to identify and distinguish colors)
- Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
- Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
- View computer monitor for extended periods (up to 8 hours)
-
Account Manager
3 days ago
Body Art Alliance Santa Cruz, United States**Let's talk about the role** · The Account Manager develops long term relationships with a portfolio of clients. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer need ...
-
Account Manager
1 week ago
Waltz Creative San Juan Bautista, United StatesPosition Title: Account Manager · Reports to: Director Client Services · As the clients first and foremost point of contact, the AM is many things to many people. Whether you are saving the day, herding the cats, putting out fires or lending an ear and commiserating, the AM is ...
-
Sales Account Manager
1 week ago
Reyes Beverage Group Watsonville, United StatesOverview: · Come join the largest beer distributor in the United States and be a part of our Performance Promise where we live out our company's purpose of connecting customers, consumers and brands every day, everywhere we operate. · At Reyes Beverage Group, we're proud to be th ...
-
Sales Account Manager
1 week ago
Pratt Industries Salinas, United States**Position**: Sales Account Manager · **Territory**: Northern and Southern California · **Pratt Locations**:Salinas · **Base Commissions** · **Range: $80k-$250k** · **Summary**: Responsible for selling and servicing our customers including new business · **Duties**: · - Sell new ...
-
FusionWorks Monterey, United StatesJob Title: Key Account Manager · Location: North Germany/Remote · Type: Permanent · Salary: Approximately 85,000 Euros + benefits · An exciting opportunity for a Key Account Manager to join a leading machinery manufacturing company that serves the infrastructure sector. · As a Ke ...
-
Spectrum Industries Scotts Valley, United StatesThe German Society for Human Resource Management stands for competence and professionalism in personnel consulting, and has been doing so since 1949. Our many years of experience and psychological expertise make us a reliable partner for organizations, administrations, and compan ...
-
Aurora Ventures Holy Cross, United StatesThe GVG Rhein-Erft is a regional service company in the energy industry with 110 employees in the left bank area of Cologne. As a company of the RheinEnergie Group with over sixty years of tradition, we supply energy to approximately customers. The GVG Rhein-Erft is committed to ...
-
Account Manager
1 week ago
Ozarks Coca Cola/Dr Pepper Bottling Company Hollister, United StatesSUMMARY: · Responsible to manage sales, staff, training and developing specific business plans; implement account and Company procedures; bring effective solutions for complex business issues; and possess the ability to utilize effective techniques to stimulate sales growth for ...
-
Accounting Manager
1 week ago
United Genetics Seeds Hollister, United StatesEnsure that all company financial obligations are met and documented. Provide financial and production data necessary for managerial decision-making. Supervise accounting staff and monitor department spending. Assist in creating and monitoring department budget as well as cash fl ...
-
SilverTech Day Valley, United States"Why search for a job when you can be found? Our partner, an internationally active trade and tourism corporation with over employees, is currently seeking a: · *Key Account Manager (m/f/d) in the Sales Department and Key Accounting - Inside Sales* · *Summary of responsibilities: ...
-
Infinity Ventures Pacheco, United StatesKey Account Manager Broadband Fiber FTTH Region Southern Germany (m/f/d) · ID: BW24019 · Our client is one of the world's leading manufacturers of passive network solutions and blowable fiber, micro and mini cables. The core market is in the field of telecommunications infrastruc ...
-
accounting manager
4 days ago
Jobot Hollister, CA, United StatesAgricultural Industry - Excellent Internal Culture · This Jobot Job is hosted by: We are a top Agricultural company in Northern California. · Medical Insurance · Dental Insurance · We are seeking a dynamic and detail-oriented Accounting Manager to join our thriving team in the ...
-
Velocity Solutions Laguna Seca, United StatesTraining as a Management Assistant (Finance and Accounting) at Laguna Seca · The one who doesn't have nightmares about debits and credits · M/F/D · Location: Memmingen · Start of training: · Duration of training: 3 years · WHAT YOU WILL LEARN WITH US · Expert examination of in ...
-
Accounting Manager Tax
1 week ago
Regal Executive Search, LLC Hollister, United StatesUndergraduate or Masters Degree CPA/ CPA Candidate 6 years public accounting experience Experienced in preparing and reviewing corporate, individual, partnership, fiduciary and other tax returns Supervisory and staff development experience Thorough u Accounting Manager, Accountin ...
-
Account Manager
1 week ago
Proofpoint Sunnyvale, CA, United StatesIt's fun to work in a company where people truly BELIEVE in what they're doingWe're committed to bringing passion and customer focus to the business.Company Overview At Proofpoint, we have a passion for protecting people, data, and brands from today's advanced threats and complia ...
-
Accounting Manager- Agriculture
6 days ago
77 Consultants Hollister, United StatesJob Description · Job Description · Responsibilities: · - Ensure that all financial obligations of the company are met and documented. · - Provide financial and production data which is necessary for managerial decision-making. · - Supervise accounting staff and monitor the depar ...
-
EHS Safety Technician
1 week ago
Fireclay Tile, Inc. Aromas, United States**EHS Safety Technician** · This is an On-Site role in Aromas, WA · Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than eve ...
-
Training as a merchant/ businesswoman
1 week ago
NovaWorks Aromas, United StatesApprenticeship as a commercial clerk (m/f/d) for office management (focus: assistance and secretariat)Start your practical training on September 1st, 2024 and get to know the commercial areas of a modern service company at our location in Stuttgart - financial accounting, control ...
-
Category Sourcing Leader
1 day ago
Pacific Scientific Energetic Materials Company Hollister, United StatesThe Indirect Category Leader is a strategic role in the procurement and supply chain management of a company. This position is primarily responsible for managing and optimizing the company's indirect spend across various categories such as IT, HR, Marketing, Professional Services ...
-
Account Manager
4 days ago
Leavitt Group Salinas, United StatesLeavitt Central Coast in Salinas, CA is looking to add new talent to their Commercial Lines team. · The Account Manager provides support to the customer, sales staff, and account executives to develop and retain commercial insurance business. Sales support includes developing ne ...
Account Manager - San Juan Bautista, United States - Waltz Creative
1 week ago
Description
Position Title: Account Manager
Reports to: Director Client Services
As the client's first and foremost point of contact, the AM is many things to many people. Whether you are saving the day, herding the cats, putting out fires or lending an ear and commiserating, the AM is ultimately the client's go-to who makes sure the client is delighted and has what they need. The role requires a love of people, exceptional communication, killer organization skills, mental flexibility and the ability to juggle all the balls.
At the end of the day, the AM job can be summed up in these four goals:
These are lofty goals. We accomplish them in a million tiny ways through a variety of everyday activities and remembering the Waltz mantras in everything we do. Every client and every project is different, but the same fundamental approach leads to the best results no matter the circumstances.
We cultivate loyal client relationships and become a trusted partner when we:
We achieve the best outcome for the client when we:
We empower the creative team to do their best work when we:
We contribute to achievement of agency and department goals when we:
The Skills:
In addition to the "soft" people skills, Account Managers must be organized and possess a wide range of abilities and experience, including:
The Account Manager will use a variety of typical programs used by marketing and branding agencies. Not familiar with all of them? No sweat, we'll teach you:
The Benefits:
The Details (aka the boring, but necessary stuff):
Education and Training:
A bachelor's degree and a minimum of five years experience in the field, as a marketing professional, project manager, account manager, or account executive. Agency experience preferred.
Common Misconceptions:
Account Managers are often confused as members of the creative team. However, AMs do not design the materials. Their job is to manage the client relationship and act as the key contact between the client and the agency.
Physical Demands:
This position spends up to 50% of time standing, walking, talking, listening, and reaching with hands or arms, and may be required to lift up to 25 pounds occasionally.
This position spends most of the time using the mouse and focusing on the computer screen.
This position has the following vision requirements:
Noise levels: Moderate noise (Examples: business office with computers, printers, telephones, light foot traffic)
Employment Status:
This position qualifies as full-time, exempt.