- Commitment to our Team – For the second consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members.
- Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
- Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in.
- Diversity, Equity and Inclusion Commitment – We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
- Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
- Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
- Greets patients and visitors and obtains accurate information and signatures for office records
- Obtain signatures on all forms pertinent to the patient's current visit from the patient or family member who has authority to sign on behalf of the patient.
- Photo-copy & scan insurance cards and driver's licenses.
- Adhere to all confidentiality policies and procedures.
- Answers telephone calls promptly and accurately. Takes telephone messages and directs calls in an appropriate and professional manner.
- Retrieves, files photocopies or scans medical correspondence, reports and miscellaneous items, as requested.
- Collects payments, issues receipts and reconciles daily accounts receivable activity to prepare for daily deposits.
- Demonstrates initiatives to improve quality and customer service by striving to exceed customer expectations.
- Integrates and demonstrates FOCUS values and Expectations for Personal and Service Excellence to guide professional behaviors, while adhering to the policies and procedures of UPH-DM. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests.
- Open and / or closes the clinic following specific guidelines of the individual clinic.
- Refer patients who need financial assistance with their clinic/hospital bills to a Financial Advocate.
- Perform functions other than described due to extenuating circumstances.
- Other duties as assigned.
- High School Degree or Vocational School Graduate
- Previous medical office experience preferred
- Strong customer service skills
- Excellent computer skills and abilities
- Ability to understand and apply guidelines, policies and procedures
- Strong personable skills to interact with physicians, health care team members, patients and support systems
- Effective communication skills
- Proficient in Microsoft Office
- Customer and patient focused
- Medical terminology/background a plus
-
Experience Specialist/Receptionist
6 days ago
UnityPoint Health Cedar Rapids, United StatesOverview: · UnityPoint Health · Experience Specialist/Receptionist · Endocrinology · 1.0 FTE, Monday - Friday 8am - 5pm · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking- ...
-
Experience Specialist-Float
1 week ago
UnityPoint Health Cedar Rapids, United StatesUnityPoint Health · Experience Specialist/Receptionist · Cedar Rapids Float Pool · Monday-Friday, Daytime 32 hours/week · Full-time + benefits · As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will ...
-
Customer Experience Specialist
6 days ago
Diventures North Liberty, United StatesJob Description · Job DescriptionCustomer Experience Specialist Role Profile · At Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it The Customer Experience Specialist contributes to our mission by creating positive expe ...
-
Aurora Ventures West Linn, United StatesOn behalf of our client, an academic teaching hospital, we are currently seeking a · Consultant in Pediatric and Adolescent Medicine (m/f/d) · in the greater Duisburg area. · The offer: · Varied role as a consultant (m/f/d) in a modernly equipped clinic · Wide range of service ...
-
Senior Physician
1 week ago
Radiant Innovations Cedar City, United StatesAbout the hospital: · The hospital in Cedar City is an established and modern facility that provides basic and regular care. The highly skilled and friendly chief physician values promoting collaboration and allowing his employees to actively contribute to the neurological depart ...
-
Eclipse Enterprises West Linn, United StatesAbout the Company · We are an essential partner in the field of motor management for combustion engines, generators, and turbines, with our experience and innovative power in control and drive technology. With dedication, we develop the perfect solution for emission reduction and ...
-
Human Resources Clerk
1 week ago
NovaWorks Linn, United StatesWe are a non-profit organization with a variety of services for people with disabilities. In total, we support around children, adolescents, and adults in the Groß-Gerau district; we offer a secure and future-oriented workplace for over 350 employees. To strengthen our human reso ...
-
Clerk (m/f/d) for the
2 weeks ago
SilverLinx Iowa, LA, United States FreelanceAre you looking to work where others go on vacation? · Then you've come to the right place · We are a unique transportation company located at the Stuttgart Airport. · Short distances, an individual team that is motivated, performance-oriented, and always ready to push the limits ...
-
Titan Industries Cedar Rapids, IA, United States Freelance- · **We are currently looking for a full-time or part-time Project Manager for Technical Building Services (m/f/d) for our Technical Department at our locations in Cedar Rapids, IA.** · **Your responsibilities** · - Project management at our locations, with a focus on modern, hi ...
-
Commercial Director
2 weeks ago
Sapphire Technologies Iowa, LA, United States FreelanceTempo-Team Chemnitz is an innovative engineering service provider and personnel consultant for highly qualified specialists and executives in Iowa, LA. · Are you looking? We'll find it · What we offer: · - Independent work · - Opportunities for growth within the company · - Worki ...
-
Warehouse and Transport Worker
2 weeks ago
Apex Ventures Fairfax, IA, United States Freelance**We offer**: · - Competent contact persons · - Collaboration at eye level · - Fair and punctual payment · **Your tasks**: · - Picking of goods · - Operating forklifts · - Providing work materials · - 3 shifts · **Your profile**: · - Training as a warehouse logistics specialist o ...
-
Medical Receptionist
2 days ago
United Health Services Johnson City, United StatesMedical Receptionist, UHS Wilson Square · United Health Services is seeking a Medical Receptionist to join our Wilson Sq Cardiology 02 department at UHS Wilson Square in Johnson City, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 40 · Salary range: · $ ...
-
Horizon Dynamics Shellsburg, United StatesThe · "UniCredit Graduate Program" is the perfect way to start your career with one of Europe's top financial institutions, offering a dynamic and exciting experience. · Our · 12-month rotational graduate program provides the opportunity to · work in a progressive, global, and ...
-
Medical Receptionist
5 days ago
Anew Dermatology Johnson City, United StatesAnew Dermatology, a Dermatology and Mohs Surgery/Reconstruction practice, seeks highly motivated, full-time Front Office Staff member. Work with an appreciative patient population, enjoy high job satisfaction helping cure skin cancer, and all with stable daytime hours. Must be ha ...
-
Maintenance and Sanitation
3 days ago
Kwik Trip Johnson Creek, United States**Location**: Kwik Trip 1121 · **Minimum Starting Pay**: $16.00 · **Shift**: Variable · **Maintenance and Sanitation Specialist**: · Kwik Trip is seeking energetic, outgoing and positive people to make a difference in the communities we serve. Our Maintenance coworkers keep our s ...
-
Technical Associate Gi Lab
2 days ago
United Health Services Johnson City, United StatesTechnical Associate GI Lab, UHS Wilson Medical Center · United Health Services is seeking a Technical Associate GI Lab to join our WMC Gastro Intestinal department at UHS Wilson Medical Center in Johnson City, NY. This position is benefits eligible. · Shift · Day Rotational · Hou ...
-
Medical Office Assistant
2 days ago
United Health Services Johnson City, United StatesMedical Office Assistant, UHS Wilson Square · United Health Services is seeking a Medical Office Assistant to join our Wilson Sq Cardiology 02 department at UHS Wilson Square in Johnson City, NY. This position is benefits eligible. · Shift · Day · Hours per week: · 40 · Salary ra ...
-
Community Outreach Specialist
4 days ago
Family Enrichment Network, Inc. Johnson City, United StatesThe Nutrition Outreach Specialist will develop and implement comprehensive recruitment activities for potentially eligible Supplemental Nutrition Assistance Program (SNAP) Broome County applicants. · **Minimum Qualifications**: Associate's Degree in Human Services or related fiel ...
-
Retail Customer Service Specialist
1 week ago
The Sherwin-Williams Company Hiawatha, United StatesThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service S ...
-
CMA - Hiawatha Northridge Family Med
1 week ago
UnityPoint Health Hiawatha, United StatesCertified Medical Assistant · Northridge Family Medicine Clinic - Hiawatha · Full-time: Monday-Friday, 8am-5pm (half day off each week) · $5,000 Sign on Bonus · Perks of working in a clinic: · Monday-Friday schedules with work/life balance · No holidays · Care for a diverse pati ...
Experience Specialist/Receptionist - Hiawatha, United States - UnityPoint Health
Description
Overview
UnityPoint Health
Experience Specialist/Receptionist
Hiawatha, IA
Hiwatha Family Med/Internal Med
Monday-Friday: 7:30am - 4pm & 8am - 4:30pm (rotates hours)
Full-time + benefits
As an Experience Specialist/Receptionist, you are the first person to greet patients as they walk into our clinics. Primary duties will include checking-in patients, assisting with scheduling, answering phones, processing co-payments and follow up appointments as needed. Customer service, empathy and compassion are the biggest assets in this position.
Why UnityPoint Health?
Visit to hear more from our team members about why UnityPoint Health is a great place to work.
Responsibilities
Qualifications
Education:
Experience:
