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IT Operations Manager - Washington Twp, United States - US10793-ALAM Air Liquide Advanced Materials Inc.
Description
The science of electronics is transforming exponentially through innovation and connectivity around the planet.Every day, breakthroughs are making technologies – from micro-processors, memory chips and flat panels to photovoltaic cells – even smaller and more powerful, opening up countless new possibilities in how the world lives, works and connects.
Air Liquide Advanced Materials grows by enabling our customers to innovate.Our ALOHA and Voltaix products are critical to the manufacturer of the newest computer chips required for Big Data and the Internet of Things.
How will you CONTRIBUTE and GROW?
The IT Operations Supervisor is responsible for the design, operations, monitoring and growth of IT assets across all US and APAC sites within Air Liquide Advanced Materials.
In addition, the Operations Supervisor is responsible for management of the IT support infrastructure, with a focus on providing Tier 2/Tier 3 support for all ALAM users across US and APAC sites.
The science of electronics is transforming exponentially through innovation and connectivity around the planet.Every day, breakthroughs are making technologies – from micro-processors, memory chips and flat panels to photovoltaic cells – even smaller and more powerful, opening up countless new possibilities in how the world lives, works and connects.
Air Liquide Advanced Materials grows by enabling our customers to innovate.Our ALOHA and Voltaix products are critical to the manufacturer of the newest computer chips required for Big Data and the Internet of Things.
How will you CONTRIBUTE and GROW?
The IT Operations Supervisor is responsible for the design, operations, monitoring and growth of IT assets across all US and APAC sites within Air Liquide Advanced Materials.
In addition, the Operations Supervisor is responsible for management of the IT support infrastructure, with a focus on providing Tier 2/Tier 3 support for all ALAM users across US and APAC sites.
Responsibilities include but are not limited to:
Scalable network design, planning, and implementation compliant with corporate standards
Site reliability design, engineering, and ongoing maintenance
Backup infrastructure management and design
Industrial IT security management
Industrial IT infrastructure management
Firewall management, support, and design to support internal applications and growth
Server management (Windows Server 2022, 2019, 2016) to support internal application development team
Escalated support desk resources for high priority issues impacting business
After-hours escalation contact for any IT issue across all sites
Management of IT operations team responsible for server management, network management, industrial network hardware, and escalated user support.
Design, implement and scale IT infrastructure that supports business needs
Collaborate with corporate IT groups around the globe to deliver the best possible service to internal and external customers
Work closely with business stakeholders in designing solution and estimating effort for new capital initiatives from an IT standpoint
Capital project/budget planning & execution
Document critical performance metrics to ensure optimal performance of all ALAM assets
Lead team with a wide array of responsibilities across the globe, while performing within budget and on time.
Successfully complete all assigned training
Technical Competencies:
Windows Server 2022, 2019, 2016
Active Directory in a multi-domain and multi-site environment
Google G Suite
VMware ESXi, vSphere
Veeam Backup & Replication
SQL/Database design & management expertise
Linux (ESXi, Ubuntu Server, RHEL)
Dell PowerEdge Servers, EMC SAN/Data Domain hardware
Experience with a wide variety of networking and security/firewall vendor equipment, ranging from Cisco, Aruba, Sonicwall, Dell, Palo Alto, etc.
LAN networking, VLAN management, Ethernet switches and wiring
Powershell/Bash scripting
IT Inventory management, purchasing, and maintaining vendor relationships
Disaster recovery and continuity planning
Vulnerability assessment and remediation, security awareness
Network architecture planning in hazardous environments (Class I Div II, etc.)
__________________
Are you a MATCH?
Requirements:
Bachelor's degree in Computer Science and/or Information Technology
10+ years experience in a Windows system administration role
Meets key technical competencies
Strong working knowledge of networking technologies and platforms
Excellent project management, organizational, record-keeping, and documentation skills
Exceptional interpersonal skills
Effective working with teams to accomplish shared goals
Communicates effectively with colleagues, customers, and management
Able to manage several business critical projects simultaneously while maintaining day to day operations
Effective at diagnosing and solving technical problems and coordinating service provider support when necessary
Understands the IT support environment and requirement to adjust schedule when necessary to perform upgrades, maintenance, and other tasks with least disruption to the business
Ability to create and deliver presentations or training
Able to travel when necessary to support other sites
Able to provide off hours support when required
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About UsA world leader in gases, technologies and services for Industry and Health.
Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.
Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.
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