Sales & Marketplace Operations Manager - Redwood City, United States - Zūm Services
Description
Reporting to the VP, Charter Services, the Sales & Marketplace Operations Manager will help drive the growth of this new and critical part of the company.
It's an opportunity to join this team at the ground floor and drive a real impact as we build out the business in our current markets while soon expanding to a number of other markets across the country.
We're looking for an ambitious self-starter who can support this line of business through a consistent focus on process improvement and converting market research and insights into an actionable roadmap.
We're looking for an excellent communicator and seasoned problem solver who thrives in a collaborative environment and is eager to have a direct impact to help us realize growing revenue targets and address Go-to-Market challenges and opportunities.
Responsibilities:
- Develop a deep understanding of Zum's charter business and how we operate to create a highperforming sales and marketplace function for the charter business.
- Design, launch, and consistently improve scalable processes that will drive growth in existing markets as well support our expansion to new markets across the country.
- Collaborate effectively with crossfunctional teams across the country from sales to local market teams and GMs to product to finance.
- Own weekly/monthly/quarterly business line reporting, market research and insights for the business line. Help drive the QBR process.
- Be a strategic partner to shape and drive the charter business line strategy, including goalsetting and measurement, and identification of gaps and opportunities for focus.
- Support multiyear growth efforts by driving market research to inform and prioritize how we build sales capacity and execute on company goals.
Requirements:
- Minimum 57+ years of work experience in business or marketplace operations, finance, management consulting, or several years experience in a scaling startup. MBA or advanced degree is a nice to have.
- Selfstarter who can learn on the fly, manage and prioritize through ambiguity, and drive initiatives from ideation to end outcomes. Bias for action.
- Strong interpersonal and communication skills to form effective relationships across all functions and at all levels throughout the organization.
- Strong analytical and problemsolving skills with the ability to look at an issue from multiple angles. Ability to operate across SQL, spreadsheets, and data visualization tools.
- Experience with GTM strategy. Demonstrated ability to design and successfully implement new processes at scale.
- Track record of proactively improving existing processes within organizations.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
If you are a full-time salaried or hourly worker, we offer the following benefits: Medical, Dental, Vision, 401(k), Holidays, Wellness, Vacation, and more.
The targeted pay range for this role in US CA is:$148k - $162k
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