IT Operations Manager - San Mateo, United States - Nextlabs, Inc.

Description

• Lead the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.
• Manage and maintain the Company's networks and cloud infrastructure including, but not limited to the following: planning, installing, configuring, and supporting computer hardware and software for all networking, server and desktop environment, and business systems.
• Coordinate daily support issues of various sites to ensure systems are operational with high degree of reliability.
• Manage and maintain documented inventory of software licenses, inventory of computers and other hardware, network, system and network backup procedures, and any other IT processes.
• Implement appropriate technology to proactively monitor and protect the IT infrastructure
• Monitor security of all technology, including network account passwords and maintenance of IP addresses.
• Perform basic and advanced system maintenance, repairs, backups, software patches, and upgrades and ensure releases stay current.
• Establish and implement processes and procedures to keep the computing and networking systems running in excellent condition.
• Inform business units of current and future IT activities and projects so that they have a clear understanding of IT plans.
• Research current and potential resources and services. Identify opportunities for improvement and make constructive recommendations.
• Manage IT staff, including recruitment, supervision, scheduling, development, and evaluation.
• Troubleshoot and provide effective technical support for all technology issues.
• Manage and prioritize multiple projects to meet deadlines.

• Bachelor's degree in Computer Science, engineering, or equivalent.
• MCSA, CompTIA Linux+, CCNA Certification is a plus.
• 5 + years of progressive IT experience with at least 1 year of management experience.
• Must have solid understanding of Windows OS, Active Directory, Terminal Servers, SQL, Office365, and distributed computing clientserver, networkwide file system concepts (NFS,NIS), DNS/WINS/DHCP, Gateway/firewalls, LAN/WAN (TCP/IP, routing etc.), VMware, Docker / Kubernetes.
• Working knowledge of Azure / AWS / GCP cloud environment is a plus.
• Requires strong technical knowledge of server hardware, operating systems, protocols, standards, and best practices, as well as desktop technologies such as Terminal Services, Desktops, and Laptops.
• Must be able to communicate, partner, and provide technical support to the cross functional teams
• Proven analytical and problemsolving skills.
• Selfmotivated, ability to work with little supervision, possessing excellent interpersonal skills, working effectively with vendors and various levels of employees.

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

• Stock options

• 5 years

• Monday to Friday

• IT: 5 years (preferred)
• Management: 1 year (preferred)