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ISO Quality Manager - Levittown, United States - Interfuse Staffing
Description
Job DescriptionJob Description
Position Description:
This position will provide technical support to silicone coating line for quality issues/concerns encountered on qualified grades,
troubleshooting/support
for new products/grades, oversee quality technicians as well as maintain corporate ISO program.
The Position is Responsible For:
Communication to customer regarding specifications, quality trends, quality
evaluations, and complaints.
Coordinate technical questions regarding product functionality, design, quality, etc.
with assigned Silicone customers.
Follow-up with internal departments to obtain and share technical information.
Facilitate the development of silicone coated products for Release customers.
Propose and implement new product concepts by designing and running
manufacturing trials.
Transfer defined customer quality parameters into production relevant parameters
and test plans.
Monitor product quality to make sure customer's requirements are consistently met.
Assist Sales in selling and marketing raw base, substrates and coated products to
Release customers.
Evaluate customer needs with Sales and help determine product fits.
Conduit for communication of customer needs and requirements to organization.
Issue and communicate Non-conformance reports.
Coordinate customer quality claims and investigations.
Act as liaison between company and customer on quality issues and performance
requirements.
Communicate investigation efforts, resolutions and corrective actions to customers.
Determine cost impact of requested customer changes (i.e. product design,
converting demands)
Attend trade shows to remain updated on market developments, as needed.
Formulates and maintains quality objectives complementary to corporate policies
and goals.
Maintain ISO standards, Lead ISO Audit, and Chair Customer audits
Interprets quality philosophy to key personnel in organization.
Develops and initiates standards and methods for inspection, testing, and evaluation.
Plans and oversees the analysis, inspection, design, test, and/or integration to
assure the quality of assigned product or component.
Performs quality engineering reviews of design documentation for compliance
with stated requirements, including vendor quality manuals and company quality
records.
Applies statistical process control (SPC) methods for analyzing data to evaluate
the current process and process changes.
Reviews all data obtained during all quality control and quality assurance
activities to ensure consistency with company policies and procedures.
Develops new approaches to solve problems identified during quality activities.
Keeps management team abreast of significant issues or developments
identified during quality activities and actions being taken to improve the
situation.
Prepares and presents technical and program information to the management
team.
Directs workers engaged in inspection and testing activities to ensure
continuous control over materials, facilities, and products.
Maintains a working knowledge of government and industry quality codes and
standards.
Plays active role on quality management teams within organization.
Designs and implements quality training programs to key personnel in
conjunction with managers.
Investigates and adjusts customer complaints regarding quality.
COA's/COC's are processed properly for customer requirements.
Oversee the safety meetings, ensuring that safety precautions take place.
Competency of Position Requirements:
Demonstrates attention to detail
Gathers and analyzes information skillfully
Must be reliable and on-time on a regular basis
Responds to management direction
Takes responsibility for one's actions
Prioritizes and plans work activities
Responds promptly to customer needs
Presents numerical data effectively
Communicates changes effectively
Demonstrates accuracy and thoroughness
Adapts to changes in the work environment
Looks for ways to improve and promote quality
Strives to increase productivity
Observes safety and security procedures
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