Manager, Due Diligence Quality - Princeton, United States - Dow Jones

Dow Jones

Verified Company

Princeton, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Dow Jones is looking for a Quality Manager to join our Due Diligence team responsible for the creation of high-quality reports on companies and/or individuals using a combination of publicly-available sources and proprietary databases.

As a Quality Manager, you will be responsible for managing a team of Quality Analysts.

You will work closely with your peers and your team of Quality Analysts ensuring that all Due Diligence reports are thoroughly reviewed with the highest quality standards and delivered each day meeting our client delivery dates.

You will report to the Associate Director, Due Diligence Quality.

You Will

Assist in quality assurance assignment processes, including the development of a robust assignment workflow to ensure optimum capacity available across the global quality teams
Provide regular and transparent communication of team objectives and goals
Rapidly respond to shifting delivery dates
Ensure quality analysts are regularly providing actionable feedback to the research team for a robust continuous feedback process
Supervise, support, and develop a team of quality analysts to maximize potential through motivation, coaching, counseling, and delegation
Contribute to additional quality assurance review for strategic clients
Ensure Due Diligence reports are delivered ontime to meet client requirements in terms of content quality, accuracy, timeliness and completeness
Communicate with clients effectively, addressing their questions and concerns and providing remediation training when necessary
Promote the Due Diligence research and quality assurance processes internally and externally
Perform testing of new or enhanced system and product functionality
Support training of future members of staff
Support R&C with translation services as and when required

You Have

Ability to coordinate appropriate internal resources
Resourcefulness to readily adapt to changing customer expectations
Knowledge of and interest in international affairs and politics
An openness to different views and opinions and an appreciation for team diversity

Preferred

Previous experience in the field of Due Diligence research
Specialist legal, business or financial knowledge

Business Area:
Dow Jones - Experience - Data & AI

Job Category:
Data Analytics/Warehousing & Business Intelligence

Union Status:
Req ID: 41522