- Purpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space.
- This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.
- 1 year in retail or wholesale contractor sales, service, supply and/or professional installation.
- Essential Job Functions:Execute the PRO Services Blueprint to the highest levels to create a world class experience for our PRO Customers.
- Support the PRO desk in-store: phone calls, manage orders, order follow-up, customer support and escalations.
- Maintain extensive knowledge about Floor & Decor products.
- Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.
- Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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