-
Customer Service Specialist
Found in: Lensa US 4 C2 - 6 days ago
Textron Augusta, United StatesTextron Specialized Vehicles Inc. is a leading global manufacturer of golf cars, utility and personal transportation vehicles, snowmobiles, side-by-sides, all-terrain vehicles, professional turf-care equipment, and ground support equipment. Textron S Customer Service Specialist, ...
-
Pro Services Specialist
Found in: beBee S2 US - 1 week ago
Floor & Decor Augusta, United StatesPurpose:Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space.This position reports to the PRO Services Manager and supports the execution of Floor and Decor's PRO priorities.1 year in retail ...
-
Specialist, Customer Service I
Found in: Lensa US 4 C2 - 4 days ago
Graphic Packaging International Augusta, United StatesSpecialist, Customer Service I · Tracking Code Job Description At Graphic Packaging International (NYSE: GPK), we produce the box you may have poured your childs cereal from this morning, the microwaveable tray that heated your lunch, the paper cup that held your coffee througho ...
-
Patient Services Specialist PRN
Found in: Lensa US 4 C2 - 5 minutes ago
Piedmont Augusta Hospital Augusta, United States:RESPONSIBLE FOR: Performs a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing. Qualifications:MINIMUM EDUCATION REQUIRED:High School diploma or GED required.MINIMUM EXPERIENCE REQUIRED:No experience r ...
-
Patient Services Specialist, Lab
Found in: Lensa US 4 C2 - 4 days ago
Piedmont HealthCare Augusta, United States: · Phlebotomist for Outpatient Lab · Full Time/ Evening Shift · RESPONSIBLE FOR: · Performs a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing. · Qualifications: · MINIMUM EDUCATION REQUIRED: ...
-
Patient Services Specialist, Lab
Found in: Lensa US 4 C2 - 6 days ago
Piedmont HealthCare Augusta, United States:Phlebotomist for Outpatient LabFull Time/ Evening ShiftRESPONSIBLE FOR: Performs a range of duties to include but not limited to patient registration, ordering tests, specimen procurement and specimen processing.Qualifications:MINIMUM EDUCATION REQUIRED:High School diploma or GE ...
-
Level 2 Service Desk Specialist
Found in: Appcast Linkedin GBL C2 - 2 days ago
Apex Systems Augusta, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Level 2 Service Desk Specialist · ...
-
Level 2 Service Desk Specialist
Found in: Lensa US 4 C2 - 6 days ago
Apex Systems Augusta, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Level 2 Service Desk Specialist · ...
-
Level 2 Service Desk Specialist
Found in: Lensa US 4 C2 - 1 day ago
Apex Systems Augusta, United StatesApex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Level 2 Service Desk Specialist · ...
-
Branch & Insurance Specialist
Found in: SonicJobs Direct Apply US - 14 hours ago
AAA Northern New England Augusta, United States Full timeBranch & Insurance SpecialistJob DescriptionIf you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come to the right place. This is an exciting entry level position in our branch network and ideal for candidates interested ...
-
Technical System Planner
Found in: Orion Innovations US - 5 days ago
Fusion Dynamics Augusta, KY, United States FreelanceDie Volz GmbH is the specialist for modern building technology in Achern and the region between Karlsruhe and Freiburg. We are committed to providing the best quality in consulting, planning, execution, and service. Our services range from energy-efficient heating renovations in ...
-
Accounting Clerk
Found in: Orion Innovations US - 5 days ago
BlueWave Solutions Augusta, KY, United States FreelanceThe Bankhaus Werhahn GmbH is the house bank for the shareholders and companies of the Werhahn Group, a medium-sized family-owned company with diverse activities in domestic and international markets. For over 180 years, Werhahn has maintained close relationships with its markets ...
-
Pro Services Specialist
Found in: beBee S2 US - 1 day ago
Floor & Decor Farmingdale, United States Full timePay Range · $ $21.00Purpose: · Floor & Decor strives to be the one-stop destination for our professional clients (PRO customer) in the hard surface flooring contractor space. This position is focused on building relationships with our PRO customers and in turn earning their trust ...
-
Sex Offender Treatment Services Specialist-Augusta YDC- Augusta, GA
Found in: Lensa US 4 C2 - 6 days ago
Georgia CEO Augusta, United StatesJob Summary - Under supervision, plans, manager, and evaluates social services programs. Administers and coordinates the services and program activities in dependency, mental illness, youth development, or physical developmental disability programs. Receives additional training, ...
-
Service Specialist
Found in: ZipRecruiter Test10S US C2 - 2 days ago
Lee Auto Mall Auburn, United StatesJob Description · Job DescriptionService Specialist · 4 or 5 DAY WORK WEEK · Salary: $44,000 to $52,000 per year · In the role of a Service Appointment Coordinator/Service Specialist, you work directly with customers via telephone and email to provide product and service informat ...
-
patient service specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
Select Medical Topsham, ME , USA, United StatesWhen patients enter our center in Topsham, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station t ...
-
patient service specialist
Found in: Careerbuilder One Red US C2 - 2 days ago
Select Medical Corporation Topsham, ME , USA, United StatesOverview · When patients enter our center in Topsham, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is you ...
-
Retail Service Specialist
Found in: Lensa US 4 C2 - 9 hours ago
American Automobile Association Waterville, United StatesRetail Service Specialist · We are looking for someone who will thrive in a sales and service environment. We'll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and ...
-
Patient Service Specialist
Found in: Lensa US 4 C2 - 4 days ago
Saco Bay PT Topsham, United StatesOverview: · When patients enter our center in Topsham, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your ...
-
Customer Service Specialist
Found in: Lensa US 4 C2 - 4 days ago
Bangor Savings Bank Waterville, United StatesFUNCTION: This position provides excellent customer service and a full range of banking services with an emphasis on developing, building and retaining strong customer relationships for customers with basic deposit and lending needs. Processes routine and complex teller transacti ...
Customer Service Specialist - Augusta, United States - Rollins
Description
** Customer Service Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO022069 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Relations Specialists** are committed to this purpose.
Our **Customer Relations Specialists** are full-time with benefits, fully paid training, competitive wages and the opportunity for career growth. At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
Contact customers to schedule and confirm service appointments
Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
Schedule & communicate with Service Technicians to meet customer requirements
Perform outbound calls to customers to follow-up on service received
Perform outbound calls to customers regarding outstanding account balances
Receive payments from past due customers
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
Reschedule unserviced accounts within 24 hours
Answer inbound customer service calls with an open, friendly greeting
Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
Use strong communication skills to communicate/empathize with customers
Work well within a team
Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*
**We Offer**
Competitive hourly pay
Comprehensive benefits package including medical, dental, vision, maternity & life insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
**Quality, comprehensive training programs**
Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
The Pest Management Industry is growing and is a recession resistant line of business
Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Goal Completion****:** Inspired to perform well by the completion of tasks **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Education**
**Required**
High School/GED or better.
**Preferred**
Bachelors or better.
Some college or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR c)
