Level 2 Service Desk Specialist - Augusta, United States - Apex Systems

Apex Systems Augusta, United States

2 weeks ago

Description

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Level 2 Service Desk Specialist

Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense TS SCI security clearance as a condition and continuation of employment

Location: Fort Eisenhower, GA

Estimated Duration: Long Term Contract

Pay Rate Range: $65,000-75,000K

Requirements:

TS-SCI Clearance, CompTIA Security+ Certification

Meet LCAT requirements- HS diploma-8+ years of IT experience, Associates Degree-6+ years, Bachelors Degree- 4+ years, Masters Degree- 2+ years of experience

Day to Day Responsibilities/typical day look like:

Provides first contact and incident resolution to customers with hardware, software, and application problems. Includes both customer telephone support as well as electronically submitted requests
Provides polite and friendly customer service
Attempts to resolve as many incidents during the first contact, or at Tier I. Efficiently escalates incidents to higher Tier II or Tier III when required
Documents incident status and solutions in incident database tools.
Possesses current working knowledge of computers, printers, laptops, and common windows applications
Works through various types Tier II issues with telephone assist
Provides answers to Frequently Asked Questions or solutions to common problems as part of a customer self-help capability
Possesses comprehensive knowledge of the principles, methods, and techniques used in computer troubleshooting and support
Possesses comprehensive knowledge of desktop operating systems and applications

Selling Points for Candidates:

Long Term Contract (includes PTO, Holidays Off, Sick Leave)

Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution

Health
Dental
Vision
Life Insurance; Short Term Disability
Hospitalization Coverage
Direct Deposit
Weekly Pay Periods
Training and Development Programs
401k
Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or

Tier 1 IT Help Desk Specialist

2 days ago

The One 23 Group Augusta, United States

Job Description · Job DescriptionDescription:At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabi ...
Tier 1 IT Help Desk Specialist

2 weeks ago

The One 23 Group Augusta, United States

Job Description · Job Description Description: At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced cap ...
Level 2 Service Desk Specialist

2 weeks ago

Apex Systems Augusta, United States

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. · Position: Level 2 Service Desk Specialist · ...
Benefit Recovery Specialist

6 days ago

State of Maine Augusta, United States

**Department of Administrative and Financial Services (DAFS)**: · **Reimbursement Specialist**: · **Opening Date: May 16, 2024**: · **Closing Date: May 30, 2024**: · **Job Class Code: 0441** · **Grade: 20 (P&T)** · **Salary: $20.08/hour - $26.96/hour**: · **Position Number: **: · ...
Information System Support Specialist II

2 days ago

State of Maine Augusta, United States

OFFICE OF INFORMATION TECHNOLOGY - MAINEIT · CLIENT TECHNOLOGY SERVICES SERVICE DESK · Opening Date: May 7, 2024 · Closing Date: May 21, 2024 · Job Class Code: 0931Grade: 23Salary: $55, $74,223.76 (includes 15% recruitment & retention stipend, and eligible for an additional 5% t ...
Senior Technical Support Specialist

1 week ago

State of Maine Augusta, United States

Senior Technical Support Specialist (IT Director, Research Assistant) · Opening Date: January 31, 2024 · Closing Date: Until filled · Job Class Code: 0658 · Grade: 1 · Salary: $66, $91,145.60/annually* · * Salary is competitive and based upon qualifications (pursuant to 5 MRS ...
Specialist II, Identity Access

1 week ago

SitusAMC Augusta, United States

SitusAMC Specialist II, Identity Access in Augusta , Maine SitusAMC is where the best and most passionate people come to transform our clients businesses and their own careers. Whether youre a real estate veteran, a passionate technologist, or looking to get your start, join us a ...
Benefit Recovery Specialist

2 days ago

State of Maine, Bureau of Human Resources Augusta, United States

Benefit Recovery Specialist · Augusta , Maine , United States | Accounting, Business & Finance | Full-time · Apply by: May 30, 2024 · Apply with Linkedin Apply · Department of Administrative and Financial Services (DAFS)Reimbursement SpecialistOpening Date: May 16, 2024 Closing ...
Benefit Recovery Specialist

3 days ago

State of Maine Augusta, United States

Department of Administrative and Financial Services (DAFS) · Reimbursement Specialist · Opening Date: May 16, 2024 · Closing Date: May 30, 2024 · Job Class Code: 0441 · Grade: 20 (P&T) · Salary: $20.08/hour - $26.96/hour · Position Number: · Are you an experienced acco ...
Specialist II, Identity Access

1 week ago

SitusAMC Augusta, United States

SitusAMC · Specialist II, Identity Access · in · Augusta , · Maine · SitusAMC is where the best and most passionate people come to transform our client's businesses and their own careers. Whether you're a real estate veteran, a passionate technologist, or looking to get your ...
Senior Technical Support Specialist

1 week ago

State of Maine Augusta, United States

Senior Technical Support Specialist (IT Director, Research Assistant) Opening Date: January 31, 2024Closing Date: Until filled Job Class Code: 0658Grade: 1Salary: $66, $91,145.60/annually* * Salary is competitive and based upon qualifications (pursuant to 5 MRSA sec. 196, the sal ...
Senior Information System Support Specialist

2 days ago

Maine Department of Health and Human Services Augusta, United States

**Office of Information Technology** · **Senior Information System Support Specialist** · **Core Technology Linux Administrator** · **OPENS: January 25, 2022** · **CLOSING: February 08, 2022** · **PURPOSE OF ANNOUNCEMENT** · The Office of Information Technology (OIT)s Linux ...
Training to become a specialist for warehouse logistics

1 week ago

Nexus Innovations New Lisbon, United States

Learn about the vibrant world of training at Sto from our trainees on YouTube under "Training at Sto". If you, like Matthias Stoll, want to start your career with us, take advantage of the diverse opportunities at Sto. Shape your professional future now with an apprenticeship as ...
Program Manager 1

2 weeks ago

InsideHigherEd Augusta, United States Administrative Jobs ,

· Program Manager 1 · Job ID: 263595 · Location: Aug Univ CON Augusta Campus · Full/Part Time: Full Time · Regular/Temporary: · * · About Us · Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, a ...
Intelligence specialist analyst

2 days ago

U.S. Army Corps of Engineers Augusta, United States

Full job description · Duties · Serves as Senior Intelligence Specialist, performs tasks relative to intelligence and/or cyberspace threat research and analysis. · Responsible for all-source intelligence analysis and assessments, with primary emphasis on impacts to cyber assets ...
Outside Sales Representative

1 week ago

REXEL Augusta, United States

The position of Outside Sales Representative will be based out of our Augusta, GA Location · Summary · The Outside Sales Representative is responsible for the sales and marketing efforts with the objective of increased profitable sales through creating, building, and maintaining ...
patient service specialist

1 week ago

Select Medical Topsham, ME , USA, United States

When patients enter our center in Topsham, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station t ...
Civil Litigation Attorney

1 week ago

Basham & Scott LLC Brunswick, United States

Position Summary: · The Civil Litigation Associate Attorney is responsible for providing effective and thorough case evaluation, predominately for vehicle damage claims involving negligence and/or breach of contract, on behalf of rental car companies, and insurance subrogation ca ...
patient service specialist

1 week ago

Select Medical Auburn, ME , USA, United States

When patients enter our center in Auburn, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your station to ...
patient service specialist

1 week ago

Select Medical Corporation Auburn, ME , USA, United States

Overview · When patients enter our center in Auburn, we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. The front desk is your ...