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    Inbound Customer Service Representative - Grand Rapids, United States - Regina

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    Description

    **Inbound Customer Service Representative - Contact**

    **Job Order #: **

    **Employer Name:** Sykes Assistance Services Corporation **Wage/Salary Info:** $15.00 to $17.00 hourly (to be negotiated) **Posted Date:** 08-Sep-2021 **Location:** REGINA

    **# of Positions:** 1 **Employment Terms:** Full Time **Length of Employment:** Full Time, 40 hours per week **Education:** Grade 12 **Experience:** 7-11 Months **Apply By:** 22-Sep-2021 Visit the job on the National Job Bank **Application Information**

    **Employer Name:**

    Sykes Assistance Services Corporation

    **Employer Website:**

    **External Job Source Website:**

    **National Job Bank**

    **Description**

    This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.

    **Skills and Abilities**

    Business Equipment and Computer Applications

    MS Windows

    Internet

    Database software

    MS Outlook

    Work Setting

    Private sector

    Specific Skills

    Address customers' complaints or concerns

    Access and process information

    Maintain records and statistics

    Answer inquiries and provide information to customers

    Receive and log complaints

    Security and Safety

    Criminal record check

    Work Conditions and Physical Capabilities

    Fast-paced environment

    Work under pressure

    Repetitive tasks

    Attention to detail

    Hand-eye co-ordination

    Tight deadlines

    Computer and Technology Knowledge

    Salesforce

    Personal Suitability

    Effective interpersonal skills

    Flexibility

    Team player

    Excellent oral communication

    Excellent written communication

    Client focus

    Reliability

    Organized

    Punctuality

    Teleworking Information

    Remote work available

    Benefits

    Medical Benefits

    Dental Benefits

    Group Insurance Benefits

    Life Insurance Benefits

    RRSP Benefits

    Vision Care Benefits

    Other Benefits

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