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Inbound Customer Service Representative - Grand Rapids, United States - Regina
Description
**Inbound Customer Service Representative - Contact**
**Job Order #: **
**Employer Name:** Sykes Assistance Services Corporation **Wage/Salary Info:** $15.00 to $17.00 hourly (to be negotiated) **Posted Date:** 08-Sep-2021 **Location:** REGINA
**# of Positions:** 1 **Employment Terms:** Full Time **Length of Employment:** Full Time, 40 hours per week **Education:** Grade 12 **Experience:** 7-11 Months **Apply By:** 22-Sep-2021 Visit the job on the National Job Bank **Application Information**
**Employer Name:**
Sykes Assistance Services Corporation
**Employer Website:**
**External Job Source Website:**
**National Job Bank**
**Description**
This Job has been imported from the National Job Bank. For more information please click the link to view the job on the National Job Bank.
**Skills and Abilities**
Business Equipment and Computer Applications
MS Windows
Internet
Database software
MS Outlook
Work Setting
Private sector
Specific Skills
Address customers' complaints or concerns
Access and process information
Maintain records and statistics
Answer inquiries and provide information to customers
Receive and log complaints
Security and Safety
Criminal record check
Work Conditions and Physical Capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Attention to detail
Hand-eye co-ordination
Tight deadlines
Computer and Technology Knowledge
Salesforce
Personal Suitability
Effective interpersonal skills
Flexibility
Team player
Excellent oral communication
Excellent written communication
Client focus
Reliability
Organized
Punctuality
Teleworking Information
Remote work available
Benefits
Medical Benefits
Dental Benefits
Group Insurance Benefits
Life Insurance Benefits
RRSP Benefits
Vision Care Benefits
Other Benefits
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