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    Administrative Assistant - Franklin, United States - Resource Label Group

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    Description

    Resource Label Group, LLC is a leading full-service provider of label and packaging solutions with a diverse product offering which includes pressure sensitive labels, shrink sleeves, RFID/NFC technology, sustainable product solutions, scent activation technology, pharmaceutical packaging and fulfillment services. Resource Label provides products and services for the food, beverage, chemical, household products, personal care, nutraceutical, pharmaceutical, medical device, and technology industries. With locations across the U.S. and Canada, Resource Label Group provides national leadership and scale to deliver capabilities, technologies, systems, and creative solutions that customers require.

    We are currently recruiting for a proactive and highly organized Administrative Assistant to support our corporate HQ office functions. The successful candidate will be a dynamic team player, eager to contribute across a broad range of tasks to ensure the smooth and effective operation of our office environment.

    The Ideal Candidate Will:

    • Be passionate about customer service as it applies to both internal employees and clients
    • Have a "can do" attitude, meeting challenges with a positive demeanor and by taking initiative.
    • Perform work with impeccable attention to detail and by maintaining a strong level of organization.
    • Have outstanding communication skills to be able to effectively present information and respond to questions from employees, customers, and the general public.

    Responsibilities:

    • Serve as the primary point of contact for all administrative matters at the office for visitors and employees, ensuring smooth and efficient functioning of the office in a well-organized manner.
    • Provide administrative support to the executive leadership team, including managing schedules, coordinating meetings, arranging travel and expense reporting. Manage correspondence with a high degree of confidentiality and attention to detail.
    • Act as the primary administrator for the Concur expense reporting system. Train staff on its use, manage user access, troubleshoot issues, and ensure the system meets the company's financial compliance requirements.
    • Manage the company's cell phone program, including device allocation, plan management, troubleshooting, and liaising with service providers to ensure cost-effectiveness and efficiency.
    • Provide assistance with Salesforce, including data entry, report generation, and ensuring data integrity.
    • Manage office activities such as answering and routing calls and mail, greeting visitors, and creating and maintaining records & databases.
    • Plan and organize internal and external company meetings & events, both in the office and off-site. Prepare meeting rooms and materials, ensuring all necessary equipment is set up and ready for use.
    • Handle the procurement and maintenance of office & breakroom supplies and equipment, ensuring the office is well-equipped and fully operational.
    • Offer general support to the team, stepping in to assist with various ad hoc tasks, demonstrating a high level of flexibility, and maintaining a positive attitude to support the success of the team.

    Qualifications:

    • Associate's degree from a two-year college or equivalent combination of education and experience.
    • 2+ years working as an Administrative Assistant, Office Manager, or similar role.
    • Superior written and verbal communication skills.
    • Strong time-management skills and multitasking ability with a high level of attention to detail.
    • Proficiency in MS Office suite, with an aptitude for learning new software and systems. Experience with Concur highly desirable.
    • Comfortable handling confidential information with discretion.
    • Previous experience working for a manufacturing organization or similar environment is preferred.

    Why Work with us? Take a look at all we have to offer

    • Paid Time Off and Paid Holidays
    • Comprehensive and Competitive Medical, Dental and Vision Coverage
    • Company Paid Short-Term Disability Insurance and Life Insurance
    • Additional Benefits – Long-Term Disability, Supplemental Life, Accident and Critical Illness Coverage Plans
    • Excellent 401(k) retirement plan with generous company contribution
    • We pride ourselves in investing in our employees by offering onsite training and the ability to have unlimited growth potential within our organization
    • We believe in rewarding our employees with performance-based salary increases

    Check out this video to learn more about us



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